Srinath Rajendra (SRI)
Melbourne,Australia
Summary
Results-driven Pre-Sales Engineer with extensive experience in delivering technical support during product demonstrations. Expertise in aligning customer requirements with innovative product solutions, contributing to increased sales success. Demonstrated strengths in communication, solution selling, and simplifying complex technical information for diverse audiences. Proven track record of enhancing sales performance through strategic initiatives and robust client relationship management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Regional Sales Engineer
Blancco Technology Group
Melbourne, VIC
05.2020 - Current
- Collaborated with account executives to qualify potential clients and drive sales growth in all verticals in the ANZ region.
- Performed POC demonstrations to illustrate product value.
- Resolved any issues or complaints raised by customers promptly.
- Stayed abreast of industry trends by participating in local technical organisations, self-studying, and attending seminars and workshops.
- Supported unit sales plans through pre-sales and post-sales technical consulting.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Monitored competitor activities to stay ahead of the competition.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted testing of software and systems to ensure quality and reliability.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Utilised advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Stayed abreast of industry trends by participating in local technical or organisational self-studying and attending seminars and workshops.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Digital Sales and Presales Leader
Cnetric Global Inc
Dubai, UAE
01.2019 - 04.2020
- Accountable for driving revenue growth for Cnetric's core services in the Australian and Middle Eastern markets.
- Collaborate with the VP of Sales and Marketing on market entry strategies and account planning.
- Partner with practice leaders and solution architects to develop customized solutions for clients.
- Conduct workshops to showcase emerging technologies, and propose digital transformation solutions that highlight their benefits and ROI.
- Identify tailored software and service offerings with competitive pricing to attract clients, leveraging the knowledge of partner ecosystems, and distributors.
- Lead quarterly planning sessions to forecast the service pipeline and support the business strategy.
- customised
Pre- Sales - Solutions Consultant
Cnetric Global Inc
Melbourne, VIC
09.2017 - 12.2019
- Demonstrated through POC and pilot initiatives how the product fulfils specific client requirements.
- Seamless understanding of business and technology and their interrelationships.
- Applied concepts of warehouse and business intelligence effectively.
- Event-driven experience in analysing, designing, and deploying event-driven sources and data management processes. Solid understanding of computing environments, systems engineering concepts and architectural framework diagrams, QA testing, building test plans, test cases, scripts, UAT, and systems integration with multiple sources, including outside vendors.
- Offered technical and non-technical support and services to clients and staff regarding product use, operation, and maintenance.
- Collaborated with the marketing team to create promotional materials for campaigns.
- Delivered samples and catalogues to prospective customers and provided information on product features, pricing, and availability.
- Organised forecast webinars to introduce new products or services to the marketplace.
Project Manager / Scrum Master
Fujitsu Australia
Melbourne
10.2015 - 05.2017
- Acted as Project manager / Scrum Master for Development and Design teams with a focus on guiding the teams towards improving the way they work
- Assisted team to remove impediments by having an understanding the control and release processes
- Assisted with internal and external communication, improved transparency, and radiated information via Safe Scrum implementation in large scale eco system
- Built relationship with Product owner and other stake holders to facilitate team's interaction with them via target Process tracking system with visual reporting capability
- Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
- Facilitated sprint planning, retrospective and sprint demos
- Removed impediments by finding the right personnel to remove the impediment
- Took responsibility of delivery and management of the tasks
- Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
- Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
- Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 30%
- Manage the lifecycle of code development, from ideation to sprints to deployment Coordinate and manage code releases and shared APIs with other IT groups via Confluence Document management system
Project Leader / systems Integrator
The Warranty Group
Melbourne
09.2012 - 09.2015
- Managed and Delivered Agile based scrum software development life cycle for the insurance sector by increasing the profits from 50% to 90%
- Manage multiple application development for insurance claim processing systems portal
- Manage Security threat and Cyber threats via portal systems called alert logic and web sense appliance and Palo Alto Security appliance
- Implemented Enterprise Asset management solution portal and reduced asset management issue from 50% to 10%
- Instructed and modeled core agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
- Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
Business Process Consultant
Fujitsu Australia
Melbourne
08.2010 - 07.2012
- Carried out software upgrades for 600+ retail stores and bank branches, as part of a desktop and server upgrade project; carried out work in line with agreed implementation plans and escalated issues to the Project Manager
- Part of a network implementation team carrying out the upgrade of 900+ switches, cabinets and servers across major retail locations nationally
- This included LAN/WAN switching and routing on Layer 2/3 Cisco stack switches and 3580/2800 series routers
- Part of the virtualization team for a major project which involved the virtualization of 1600+ Windows 2003 and 2008 servers to Hyper V and VMware; carried out server health-checks and developed virtualization scripts
Education
Masters - Information Technology
Latrobe University
AustraliaProfessional Year Program -
Australian Computer Society
Bachelor -
Computer Application
IndiaCertification
- Certified Scrum Master
- PRINCE-2 Certified Practitioner
- Automation Anywhere Certified (RPA)
- ITIL v3
- Mule soft certified - Integration and API
- IBM Block Chain Fundamental Certified
- IBM Customer Insights solutions sales leader
- IBM Digital Experience Solutions sales leader
- IBM Order Management & Fulfillment Solution - Sales Advisor
- Certified Ethical Hacker
Toolsetandtechnology
Microsoft Office suite, Office 365 suite, Visio, Excel, Project, Windows server, SCCM, SCOM, Active Directory, Hyper-V, Amazon Web services, Azure, Ali Cloud, Google Cloud, Salesforce Cloud, Internet of things (IOT), Robotic Process Automation (RPA), Block Chain, Artificial Intelligence, Marketing Automation, Cyber Security, Machine learning, Deep learning
Careeraccomplishments
- Awarded Best APAC Sales Engineer
- Conquered enterprise accounts and federal accounts in the ANZ region in a short time frame.
- Implemented Strategic business Initiative into the Company which increased 20% of growth in business.
References
References available upon request.
Timeline
Regional Sales Engineer
Blancco Technology Group
05.2020 - Current
Digital Sales and Presales Leader
Cnetric Global Inc
01.2019 - 04.2020
Pre- Sales - Solutions Consultant
Cnetric Global Inc
09.2017 - 12.2019
Project Manager / Scrum Master
Fujitsu Australia
10.2015 - 05.2017
Project Leader / systems Integrator
The Warranty Group
09.2012 - 09.2015
Business Process Consultant
Fujitsu Australia
08.2010 - 07.2012
Masters - Information Technology
Latrobe University
Professional Year Program -
Australian Computer Society
Bachelor -
Computer Application
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