SRINIVASAN BOSUKONDA
Campbelltown,SA
Summary
MS L3 Engineer with 14+ years of experience in Network Operations and implementation. Worked in multiple domains such as Data centres, BFSI, ITES, Media and Mobility. From past 4 years working as L3 engineer in DC Network Implementation and Operations
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager / MS L3 Engineer
NTT DATA INDIA (Formerly Netmagic Solutions)
2019.08 - 2024.08
- As part of NTT DATA INDIA worked on in-house projects and on client projects such as BOB Financial, Yatra Online Services, Rupee Seed Technology Ventures Pvt Ltd., Rapipay and many more.
- Netmagic Solutions Pvt. Ltd., was totally a data Canter company specialised in providing Internet bandwidth, managed, colocation, cross connect and cloud services.
- In-house projects day-to-day tasks included configuring, implementing and troubleshooting the NTT DATA India network shared infrastructure devices for internet link utilization & performance issues, redundant link failure. Implementing and troubleshooting the hybrid-link till the public cloud, private cloud setups through Arista CloudVision xChange, Cisco ACI , VxLAN and Spine-Leaf setup and troubleshooting of the same. Firmware upgrade of the existing devices due to the patch management, bug fixes, or vulnerability mitigation. Integration of New devices in the existing setup as per the capacity requirements. Migration of EOL and EOS devices to the new hardware recommended by the OEM under the tech refresh project. Attending scrum & CAB meetings to represent and to discuss the team related activities, internal and customer escalations.
- Customer related setup day-to-day activities included configuration and troubleshooting of customer setup for new server connectivity and any network performance related issues. Participating in client monthly review meeting.
- Common activities of both in-house and customer setups included allocation of public IP addresses, VLANs, device interfaces to different customers as per requirement. Updating and managing device inventory, network diagrams as and when required. Performing patch management, bug fixes, vulnerability mitigation tasks. Integrating new device into existing setup. Maintaining capacity reports and bandwidth utilization reports and network diagrams. Working closely with internal IT teams and Customer IT teams and collaborating with other IT staff. Providing continuous support to L0, L1 and L2 team members, validating MOP prepared and shared, guiding them in execution of same and handling escalations from customer. Often participating in device mounting, powering and cabling related activities for critical in-house and customer setups.
- Under In-house and customer setups worked on Cisco Application Centric Infrastructure (ACI), Arista CloudVision xChange, load balancers (F5 BIG-IP LTM and Citrix ADC & VPX), Multi-vendor Switches (Cisco, Arista, Extreme, Brocade, Dell, HP).
- Hands-on experience on routing protocols such as OSPF & BGP, switching protocols such as STP, RSTP, PVST, PVST+, RPVST, RPVST+, MST, VTP, HSRP &VRRP, Overlay protocols such as VxLAN.
- Strict adherence to customer policies and processes. Self-development through trainings internal, external and Udemy.
Senior Network Administrator
Wipro Limited
2016.05 - 2019.07
- As part of Wipro Limited team worked with clients Sutherland Global Services and Axis Bank Limited.
- Sutherland Global Services day-to-day tasks included monitoring & managing the Global WAN, coordinating with the International and domestic ISPs to resolve the issues such as link down, link flapping, link performance issues. Troubleshooting the hardware and software related issues of the devices for hardware faulty, device performance issues, IOS upgrade.
- Axis Bank team, day-to-day activities included handling their core and branch network. Troubleshooting Branch network issues such as link down, link flapping, link performance, redundancy link failure, hardware faulty, hardware performance, application issue etc.
- Hands-on Experience in routing protocols such as EIGRP, OSPF & BGP, switching protocols such as STP, RSTP, PVST, RPVST, VTP, HSRP, VRRP, distribution-list, route-map, Policy-based routing.
- Worked on devices such as Cisco ASR1000, ISR4500, Catalyst 2960, 3750, 4948E, 3750, 2960, Nexus 5k & 3k, Stack wise, VSS and Cisco Prime LAN Manager.
- Providing continuous support to L0 and L1 team members and handling escalated cases from them.
Resident Engineer
Sequel One Solutions Pvt. Ltd.
2012.03 - 2016.04
- As part of Sequel One Solutions (Dimension Data vendor) worked with clients Syndicate Bank, Bank Of India (BOI) and Reliance Jio Infocomm Limited.
- Syndicate Bank and Bank Of India, day-to-day tasks included implementing new branch routers and switches, troubleshooting and resolving link down, flapping and performance, hardware faulty and performance issues, application related issues etc.
- In Reliance Jio Infocomm Limited, worked in 3 different teams: rancore team, integration team and implementation team. Rancore team is research team which tests new technologies before implementing them in network. Integration team is responsible for integrating new devices tested and approved by rancore team into their network. Provisioning team does changes in network according to new requirements such as upstream device connectivity, WiFi configuration etc. Providing continuous support to L1 engineers and handling escalations from them.
- Hands-on experience on routing protocols EIGRP, IS-IS, BGP, MPLS, VRF-Lite; switching protocols STP, RSTP, PVST, RSTP.
- Hands-on experience on Cisco routers 2911 with switching module, ISR4451, ASR901, ASR903, ASR9000 routers; switches catalyst 4500, 3750 & 2960X.
- Strict adherence to customer policies and processes. self-development through learning and certifications.
Network Management Engineer - Retainer
Wipro Infotech (A Wipro Limited Company)
2011.10 - 2012.03
- As part of this Wipro Infotech Ltd., handled Star India Private Limited that provides broadcasting services.
- Day-to-day tasks included monitoring and managing the customer Network WAN, LAN and WiFi network. Troubleshooting the link down, flapping and performance issues, Wifi & DHCP related issues, hardware faulty and performance issues and try to resolve them as per the customer SLAs.
- Managing device inventory, network diagram and coordinating with the ISP for the link utilization reports.
- Hands-on experience in routing protocols RIP, EIGRP, OSPF, BGP; switching protocols STP, RSTP, PVST; Network devices Cisco routers ISR4500, 2911, Wireless LAN controller (WLC), Catalyst 2960 & 4500 switches; IPSec Protocol.
- Strict adherence to customer policies and processes.
Trainee Engineer - Network
CMC Limited
2010.03 - 2011.09
- As part of the CMC Limited, worked with the client Central Bank of India (CBI).
- Day-to-day tasks included monitoring and managing the customer branch network for their link down, faulty and performance related issues, application issues and resolving them as per the SLA given by the customer.
- Coordinating with the ISPs for the link related issues.
- Creating detailed daily, weekly, monthly and annual branch link downtime reports as per the customer requirement.
- Hands-on experience on OSPF routing protocol and Cisco 1721, 1841, 1941 and 2911 routers.
- Strict adherence to customer policies and processes.
Education
Master of Science - Computer Applications
Bhandup Study Cent., DDE Annamalai Univ., Chennai
Mumbai12.2009
Bachelor of Science - Information Technology, Commerce
SIESCOMS, Mumbai University, Mumbai
Navi Mumbai03.2007
Skills
- Software Defined Network - Cisco Application Centric Infrastructure (ACI) & Arista CloudVision eXchange (CVX)
- Routing (Static Routing, dynamic routing, OSPF and BGP)
- Traditional Switching (VLAN, STP, VTP, Trunking, Port-Channel, MEC, Stackwise)
- Nexus Switching (VDC, VPC, FEX, VxLAN)
- Nexus Dashboard - Fabric Controller (NDFC)
- Load Balancer (F5 BIG-IP LTM and Citrix ADC)
- FortiGate Firewall * Worked on Cisco, Dell, HP, Brocade, Extreme vendor devices
- Knowledge on Cisco UCS
Other Skills
- MS Office - Word, Excel, Data Entry
Languages
Telugu
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Certification
- CCNP (Expired)
- CCNA (Expired)
Timeline
Assistant Manager / MS L3 Engineer
NTT DATA INDIA (Formerly Netmagic Solutions)
2019.08 - 2024.08
Senior Network Administrator
Wipro Limited
2016.05 - 2019.07
Resident Engineer
Sequel One Solutions Pvt. Ltd.
2012.03 - 2016.04
Network Management Engineer - Retainer
Wipro Infotech (A Wipro Limited Company)
2011.10 - 2012.03
Trainee Engineer - Network
CMC Limited
2010.03 - 2011.09
Master of Science - Computer Applications
Bhandup Study Cent., DDE Annamalai Univ., Chennai
Bachelor of Science - Information Technology, Commerce
SIESCOMS, Mumbai University, Mumbai
- CCNP (Expired)
- CCNA (Expired)
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