SrinivasReddy Loka
Salesforce Administator
Melbourne,VIC
Summary
Seeking and maintaining full-time positions that offer professional challenges using interpersonal skills, good time management and problem-solving skills. Talented database administrator with 11 months of diverse experience in database design and management, data modeling, data warehousing, enterprise system architecture, and business intelligence (BI). Extensive technical skills and advanced knowledge of Oracle, SQL Server, Salesforce CRM and Salesforce administration. A strong employee and team his players, with excellent communication skills and analytical problem-solving expertise.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Salesforce Administrator
Creative Tech Mars Software Solutions Private
Hyderabad, Telangana
03.2021 - 12.2022
- 11 months of IT experience in the Salesforce.com CRM Platform as Administrator
- Good knowledge on Lightning Experience, Lightning component framework. Having Experience in Lightning components using aura ID and attributes, Lightning events, controllers
- Worked on apex triggers, batch classes and test classes, proficiency in administrative tasks like creation of custom objects, fields, relationships, page layouts, and record types
- Set up and controlled user access levels across databases to protect important data.
- Designed and developed analytical data structures.
- Adhered to set schedules to test databases for flaws and reduce downtime.
- Defined hardware requirements and planning storage capacity to manage systems and infrastructure.
- Developed and updated databases to handle customer data.
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Maintained the Salesforce platform by monitoring support tickets, user issues, and employee workflows.
- Assisted senior sales managers with building custom reports, orders, and invoices.
Education
Master of Information Technology - Computer Networking
Charles Sturt University
Melbourne, VIC 08.2016 - 07.2019
Skills
HTML
SOQL
SOSL
Certification
Salesforce Administration
Timeline
Salesforce Administrator
Creative Tech Mars Software Solutions Private
03.2021 - 12.2022
Salesforce Administration
02-2021
Master of Information Technology - Computer Networking
Charles Sturt University
08.2016 - 07.2019