Sri Pallavi Bhamidi
Kooringal,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
United Petroleum
12.2023 - Current
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Updated account information to maintain customer records.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Team Member
Metro
01.2022 - 11.2023
- Evaluated staff performance and provided coaching to address inefficiencies.
- Demonstrated commitment to ongoing professional development by actively participating in industry seminars, workshops, and conferences to stay current with market trends and best practices.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Assist customers locate and transport items when working during store hours
- Collect and transport items from the storeroom to the sales floor for shelving and stocking
- Check for damaged items and discard expired items that have not been sold
- Organise shelves, racks and bins, removing all products or goods that have been misplaced and bringing them to appropriate areas
- Arranged products and goods in an organised way on racks and in shelves
- Restock shelves with goods, placing products with earliest expiration dates in the front and placing new items in the back
- Face up the shelves and disposing cardboard and plastic in designated disposal area
Education
Master of Commerce - Banking
Andhra University
Vizag08.2018
Skills
- Honest, dedicated, flexible and solution oriented
- Able to follow instructions and acquire new skill quickly
- Team worker and work well under pressure
- Able to perform multiple tasks effectively and excellent time management skills
- Ability to follow safety standard and work well unsupervised
- Excellent communication skill and build good relationship with co-workers
- Crave for learning new thing and keep growing ahead for self and workplace betterment
Timeline
Customer Service Representative
United Petroleum
12.2023 - Current
Team Member
Metro
01.2022 - 11.2023
Master of Commerce - Banking
Andhra University
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