Sriram Yerneni
Southbank,Victoria
Summary
Professional with a background in business management, focusing on the strategic use of information systems to enhance organisational processes and outcomes. Skilled in analysing challenges, fostering effective teamwork, and implementing data-driven solutions. Currently pursuing a Master of Information Systems at Deakin University to develop advanced skills in database management, enterprise architecture, and innovative technology applications.
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
4
4
years of professional experience
Work History
Sales Assistant & Assistant Store Manager
Merrell
01.2023 - Current
- Achieved a remarkable 15% increase in monthly sales by delivering top-tier customer service and implementing tailored solutions to meet diverse client needs, fostering long-term loyalty among customers
- Coordinated with suppliers weekly to ensure immediate fulfillment rates were met; maintained zero delays in receiving merchandise which supported seamless store operations during busy shopping hours
- Elevated team performance by training and mentoring new hires, resulting in a notable increase in operational efficiency measured at 20%, enhancing overall customer service quality and sales support
- Orchestrated a series of promotional events that led to a noteworthy 10% rise in foot traffic, enhancing overall store visibility and customer engagement during peak shopping hours
Sales and Marketing Intern
Harsha Toyota Pvt Ltd
07.2021 - 12.2021
- Designed five distinct versions of an E-brochure aimed at addressing common client misconceptions regarding featured vehicles; findings identified clear gaps that were resolved through visual content adjustments leading to tangible improvements over time
- Established targeted WhatsApp group campaigns to engage potential clients, achieving an impressive 8% increase in new customer acquisitions through strategic messaging catered to audience preferences
Education
Master of Information Systems -
Deakin University
Melbourne, VIC12.2024
BSc - Business and Management
University of London
09.2022
Skills
- Database Management
- IT Governance
- Enterprise Architecture Frameworks
- Analytical Business Techniques
- Cybersecurity Risk Evaluation
- Database Querying
- Data Visualization Expertise
- Python
- Data Analysis with Advanced Excel
- Strategic Planning Techniques
- Project Lifecycle Oversight
- Resource Management Strategies
Volunteeringandleadership
- Chiguru Orphanage Home, Andhra Pradesh, 09/16, 09/16, Constructed a community playground and facilitated educational programs, directly enhancing the development of over 50 children through engaging learning experiences that promoted social interaction and teamwork.
- Suraksha Home Care, Andhra Pradesh, 05/16, 06/16, Developed personal wellness plans focusing on mobility enhancement and effective medication adherence; positively impacted the quality of life for more than 20 participants during weekly care sessions.
Timeline
Sales Assistant & Assistant Store Manager
Merrell
01.2023 - Current
Sales and Marketing Intern
Harsha Toyota Pvt Ltd
07.2021 - 12.2021
BSc - Business and Management
University of London
Master of Information Systems -
Deakin University
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