Srishti Rehan
Summary
Dedicated student support professional with strong expertise in counselling, conflict resolution, and academic guidance. Proven ability to enhance student success and well-being in diverse educational settings. Seeking to contribute my skills to a Student Support Officer role by fostering a positive and inclusive campus environment.
Overview
2
2
years of professional experience
Work History
Student Support Officer
Nova Institute Of Technology
10.2023 - Current
- Student Support: Experienced in providing academic, personal, and social support to enhance student success.
- Advising: Skilled in academic advising and career counselling to guide students in achieving their goals.
- Crisis Management: Proficient in handling student crises with timely interventions and confidentiality.
- Diversity & Inclusion: Committed to fostering an inclusive environment for diverse student needs.
- Administrative Skills: Organized in managing records, scheduling, and multitasking in a dynamic setting.
Receptionist
Cambridge Educational Services
07.2023 - 09.2023
- Kept reception area clean and neat to give visitors a positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phones promptly and directed incoming calls to the correct offices.
- Compiled information from files and research to satisfy information requests.
- Organised, maintained and updated information in computer databases.
Manager
Forever Living Products International
03.2022 - 01.2023
- Leadership: Managed a team of sales associates, focusing on training, development, and performance management.
- Sales Strategy: Developed and executed sales strategies, consistently meeting or exceeding targets.
- Customer Relations: Built and maintained strong customer relationships, ensuring high levels of satisfaction and repeat business.
- Inventory Management: Oversaw inventory, optimizing stock levels and reducing waste.
- Marketing Initiatives: Led local marketing campaigns to boost brand awareness and drive sales.
- Financial Oversight: Managed budgets and controlled expenses to maximize profitability.
- Problem-Solving: Demonstrated strong critical thinking and decision-making skills in resolving operational challenges.
Education
MBA - Data And Business Analytics
MASTER OF BUSINESS ANALYTICS
Melbourne, VIC08.2025
BBA - Business
Khalsa Institute Of Management And Technology
INDIA 12.2022
High School Diploma -
Ryan International School
INDIA 02.2021
Skills
- CRM Proficiency: Experience with tools like Salesforce or HubSpot for managing student interactions, tracking support tickets, and improving student engagement
- Excel: Advanced skills in Excel for data analysis, creating student reports, and managing lists
- Word: Proficient in creating and formatting documents, letters, and reports
- PowerPoint: Ability to create presentations for workshops, orientations, and training sessions
- Email Platforms: Proficient in using email clients like Outlook or Gmail for professional communication with students and staff
- Virtual Meeting Tools: Experience with Zoom, Microsoft Teams, or Google Meet for virtual advising sessions and meetings
- Chat Platforms: Familiarity with platforms like Slack or Microsoft Teams for real-time student support
- Student Portals: Manage and troubleshoot access issues for student portals and online services
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Preference
Work Type
Part TimeWork Location
On-SiteImportant To Me
Company CultureHealthcare benefitsPaid sick leavePaid time offSoftware
Excel
Python
R studio
CRM
Interests
READING
Timeline
Student Support Officer
Nova Institute Of Technology
10.2023 - Current
Receptionist
Cambridge Educational Services
07.2023 - 09.2023
Manager
Forever Living Products International
03.2022 - 01.2023
MBA - Data And Business Analytics
MASTER OF BUSINESS ANALYTICS
BBA - Business
Khalsa Institute Of Management And Technology
High School Diploma -
Ryan International School
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