Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Languages
Timeline
Generic

SRISTI BANERJEE

Melbourne,Victoria

Summary

Diligent and adaptable student with a proven track record of effective management and a diverse skill set acquired through previous employment. Embraces new challenges and consistently delivers high-quality results. Thrives in team-oriented and independent work environments. Eager to leverage strong interpersonal skills and a positive attitude in customer-focused roles to drive organizational success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team Member

Boost Juice
05.2024 - Current
  • Provided exceptional service by preparing and serving juices, smoothies, and other beverages as per Boost Juice standards
  • Process transactions and handle cash or card payments securely
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Monitor and manage inventory levels, ensuring all ingredients and supplies are stocked and stored correctly

Dental Receptionist

Hawthorn Road Family Dental Clinic
04.2024 - Current
  • Oversaw payment processing and transactions
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
  • Conducted sterilization of the instruments with utmost safety
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Implemented closing procedures to ensure the orderly shutdown of medical and waiting areas.

Rehabilitation Assistant

Amarjyoti Rehabilitation and Research Centre
09.2023 - 10.2023
  • Handled customer inquiries and provided support through call interactions
  • Organized and coordinated appointments while taking care of administrative responsibilities
  • Facilitated psychometric tests on children, including initial recording of case studies.
  • Assisted in implementing early intervention initiatives
  • Assessed ADL skills of clients.

Education

Bachelor of Science in Psychology Honors - Psychology

Christ University
07.2023

Master of Counselling, Rehabilitation and Mental Health -

La Trobe University

Skills

  • Teamwork and Collaboration
  • Multitasking Competence
  • Problem-Solving
  • Flexible and Adaptable
  • Cash Handling & Processing Payments
  • Positive Customer Engagement
  • Excellent Communication skills
  • Active Listening

Websites

Certification

  • Psychological First Aid Certification
  • Done Paper Presentation in UG-PG National Conference on Psychological Research: Current and Future Directions
  • Intern at Amarjyoti Rehabilitation & Research Center
  • Served at Nature care Foundation
  • Dental Assistant

References

Available upon request

Languages

English
Full Professional
Hindi
Native or Bilingual
Bengali
Native or Bilingual

Timeline

Team Member

Boost Juice
05.2024 - Current

Dental Receptionist

Hawthorn Road Family Dental Clinic
04.2024 - Current

Rehabilitation Assistant

Amarjyoti Rehabilitation and Research Centre
09.2023 - 10.2023

Bachelor of Science in Psychology Honors - Psychology

Christ University

Master of Counselling, Rehabilitation and Mental Health -

La Trobe University

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