SRITEJA CHAVA

hdfc bank

Chennai, Tamil Nadu

04.2018 - 10.2022

Developed financial models and forecasts to support business decisions.
Collaborated with stakeholders across departments to define requirements for new projects.
Drafted functional specifications documents outlining project scope, objectives and deliverables.
Reviewed existing policies and procedures against industry standards for compliance purposes.
Developed reports using SQL queries to track progress against key performance indicators.
Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
Evaluated business processes for improvement opportunities through automation or streamlining.
Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
Delivered timely support by tracking issues and communicating resolutions to end users.
Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
Gathered and organized data to analyze current industry trends.
Maintained or updated business intelligence tools, databases or dashboards.
Created and designed business intelligence databases, spreadsheets or outputs.