
Experienced in ensuring compliance with data protection standards, including HIPAA and PCI-DSS, while monitoring system performance metrics to maintain optimal throughput levels. Provided technical support for LAN and WAN equipment installations and configurations, contributing to the development of disaster recovery plans aimed at minimizing downtime. Demonstrated proficiency in configuring routing protocols such as OSPF, BGP, and EIGRP according to business requirements, alongside resolving customer service requests related to networking issues efficiently. Coordinated with vendors for hardware and software installations, tested new products for compatibility, and performed daily system monitoring to identify and address performance irregularities.