Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Personal Information
Attributes
Timeline
Generic

SRIVIDHYA ANBAZHAGAN

Essendon,Australia

Summary

Dynamic Business Analyst with a proven track record at Certus Solutions, excelling in requirements analysis and solution design. Expert in SQL and project management, I successfully optimized database performance and implemented AI-driven asset health scoring, enhancing operational efficiency and driving continuous improvement. Strong communicator with a focus on delivering impactful results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Analyst

Certus Solutions
Melbourne
01.2024 - Current
  • Requirements Analysis & Solution Design
  • Designed and documented functional specifications for Maximo implementations covering: Preventive/predictive maintenance workflows, Integration with SAP MM module, GIS asset mapping requirements using Esri ArcGIS.
  • System Implementation & Configuration
  • Configured Maximo Asset Management modules including: Work Order Tracking, Inventory Management, Service Request Management.
  • Integration & Data Migration
  • Led integration of Maximo with enterprise systems: Developed MBOs using Maximo Integration Framework (MIF) for SAP bidirectional sync, Implemented REST APIs to connect Maximo with IoT platforms for real-time equipment monitoring, Configured SSO using Tivoli Directory Server.
  • Testing & Deployment
  • Developed and executed comprehensive test plans for: Maximo 7.6 to MAS 8.x upgrade, Mobile Work Execution implementation, New predictive maintenance module (APM), Maximo Mobile for field technicians, Advanced reporting using Cognos Analytics, Self-service portal for maintenance requests.
  • Created detailed SOP documentation and quick reference guides adopted as organizational standards.
  • Continuous Improvement
  • Optimized database performance by: Tuning SQL queries for Db2, Implementing indexing strategies, Archiving historical data, Proposed and implemented AI-powered asset health scoring using: Watson AI integration, IoT sensor data analytics, Predictive failure algorithms.

Business Analyst

MLK Marketing Pty Ltd
Melbourne
07.2023 - 12.2023
  • Technology Strategy & Digital Transformation
  • Align IT infrastructure with marketing goals for campaign analytics, customer engagement.
  • Lead adoption of AI-powered marketing tools sentiment analysis, predictive analytics stack integration CRM, automation, analytics platforms.
  • Marketing-Specific IT Infrastructure
  • Manage cloud-based solutions (AWS/Azure) for scalable campaign deployments.
  • Optimize Adobe Creative Cloud/Marketing Cloud workflows for creative teams.
  • Ensure high-performance web hosting/CDN for MLK-branded digital properties.
  • Data Security & Compliance
  • Implement GDPR/CCPA-compliant data collection/retention policies.
  • Secure customer databases and marketing analytics platforms.
  • Conducted regular penetration testing for websites and landing pages.
  • Innovation & Performance
  • Pilot emerging tech for marketing (AR/VR experiences, voice search optimization).
  • Implement real-time dashboards performance monitoring.

Business Systems Analyst

Ozwide Energy Group Pty Ltd
Melbourne
03.2022 - 12.2023
  • Managed Master Data Management to ensure data accuracy and consistency across the organization.
  • Conducted Data Analytics and Reporting using Qlik pages, and created advanced visualizations and charts in Qlik Sense to present insights and trends to stakeholders.
  • Designed and implemented Cloud and Systems Architecture to support business operations and improve system efficiency.
  • Optimized Business Processes in the Net Carbon project to reduce carbon footprint and achieve sustainability goals.
  • Developed insights using AWS and Python to improve data analysis and reporting.
  • Leveraged Share point API to develop insights and improve business workflows.
  • Focused on organizational improvements by designing and documenting new processes and workflows.
  • Supported certificate transfers of different registries for various counterparties as part of trading, contributing to the smooth operation of trading activities.
  • Worked with Government Registries for Energy, integrating, testing, and visualizing data on various tools to support decision-making processes.

Cyber Security Analyst

Swan Foresight Pty Ltd
Melbourne
04.2021 - 03.2022
  • Experienced with Splunk Enterprise version 8.x and superior in a distributed environment, including design, implementation, and support of Index Clusters, Forwarders, and Search-Head Clusters setup.
  • Configured, implemented, and supported Splunk infrastructure.
  • Proficient in creating, editing, maintaining, and troubleshooting Splunk dashboards as per client requirements.
  • Knowledgeable in Splunk dashboards, power user capabilities, and query languages.
  • Experienced with data ingestion and application migration.
  • Executed Python programming for data modeling and analytics.
  • Ensured bulk data compliance with Splunk ES CIM.
  • Supported network inputs, scripted inputs, and RestAPIs.
  • Monitored files and directories, assessed logs for vulnerability and threat management.
  • Collaborated with other business units such as compliance, marketing, and data as required.
  • Worked as an individual contributor in a cross-functional devops and sec/ops team.
  • Provided expertise in identifying, analyzing, and addressing security concerns.
  • Created increased visibility into infrastructure security and created a stronger security posture.
  • Constructed Splunk search queries and maintained knowledge bases, documentation, and processes.
  • Performed initial assessment and triage, escalated to appropriate teams or completed investigations using available resources.
  • Contributed to service improvements uplift for the SOC, worked on tools like MongoDB and Studio3T.
  • Created automations and frameworks to improve Integration and Tuning team activities.
  • Worked with platform owners and Splunk administrators to improve data and detection quality.
  • Hands-on with Splunk Machine Learning Toolkit and cloud automation with Splunk Enterprise, Azure DevOps.
  • Performed threat hunting based on threat intelligence information through hypothesis development.
  • Architected and developed the Splunk based SIEM solution, including SIEM log aggregation, log searching and reporting, knowledge objects, administration, add-ons, dashboards, and clustering.
  • Built and improvised Splunk DevOps and integrated data into ES notables and Azure DevOps.
  • Involved in test management and system integration.
  • Integrated data into ES notables and developed designs for customer database- ER Diagrams.
  • Identified, defined, and supported the implementation of the upgrade and product road map alignment.
  • Experienced in AWS and cloud computing to build and maintain scalable systems.
  • Proven knowledge in implementing/upgrading a distributed Splunk environment.
  • Practical hands-on experience in infrastructure administration across Linux, Windows, Unix, and networking.

Technical /Verbal Trainer

Bannari Amman Institute of Technology
Coimbatore, India
12.2017 - 07.2018
  • Developed and delivered effective training programs for campus placement candidates to enhance communication, presentation, and self-exploration skills.
  • Provided regular counseling sessions and conducted personality development tasks to support candidate growth and development.
  • Delivered motivational speeches and shared business ideologies to inspire individuals across various sectors.
  • Mastered self-analyzing optimization techniques and empowered candidates to apply these skills in a meaningful way.

Software Engineer

Larsen & Toubro Infotech
Chennai, India
07.2015 - 10.2017
  • Analyzed customer information to optimize marketing plan by querying loan history and types of loans opted from IBM DB2 database, presenting comparisons with Tableau dashboards.
  • Created Tableau dashboards and KPIs to analyze monthly business performance, forecast revenue with 82% accuracy, and identified performance metrics, trends, and patterns.
  • Extracted and cleansed data using SQL and python to provide insights and run regression models.
  • Application Development in IBM Maximo.
  • Unit Testing, debugging, diagnosing, correcting errors, building and deployment.
  • Creating and maintaining system designs and technical specifications in accordance with quality accredited standards.
  • Providing advice, guidance, and expertise in developing proposals and strategies for application design activities.
  • Involved in Configuration Management & Change Implementation Process.
  • Involved in the planning, controlling, and monitoring, and managing and directing the assigned project resources to best meet project objectives.
  • Develop and deliver progress reports and presentations.
  • Liaise with project stakeholders on an ongoing basis.

Education

Professional Year in IT -

William Light Institute
Melbourne
09.2021

Master of Information Communication Technology -

La Trobe University
Melbourne
07.2020

Bachelor of Computer Science and Engineering -

Anna University
India
05.2015

Skills

  • Qlik Sense
  • Ticketing System
  • CSS
  • HTML
  • SQL
  • Oracle
  • Maximo
  • Websphere
  • Maximo 75 & 76-testing
  • Application designer
  • Database Configuration
  • Python Automation Scripting
  • Workflow Designer
  • Active Directory
  • DBMS
  • PowerBI
  • Cloud Migration Tools
  • Troubleshooting
  • Networking
  • Microsoft Office Tools
  • Interpretation of Digital Transformation
  • System Design
  • Development
  • Implementation
  • Functional & Integration Testing
  • Database management quality assurance
  • Server Testing
  • Application Development Life Cycle
  • Business Modelling
  • Requirements analysis
  • Project management

Certification

  • Certified with Splunk Fundamentals and Splunk certified core Power User
  • Business Analyst Advanced level of Creating Visualizations in Qlik sense
  • Certified with ITIL4 and Microsoft 365
  • Certified with Cyber Security Learning Online- MCSI
  • Certified with SAS on ProcSQL and Tableau DS
  • Certified with Innovation Mentoring, foundation programs
  • Certified with Web development on PHP and MySQL
  • Workshops on Virtualization-VMWare, Photoshop, Photography
  • Certified with International Business English – Cambridge University
  • Industrial Training on J2EE, IBM RAD, IBM DB2, IBM Web Systems
  • Industrial Training on SIMTEL software and Networking Technologies
  • Certified with IKM (International Knowledge Measure)

Volunteer Experience

Latrobe Student- Mentor, La Trobe University, Melbourne, 07/01/18, 07/01/20, Aided and orientated international students about their respective course program., Mentored and guided students in accomplishing their assignments and other duties., Highly praised for services evidenced with a certificate of recognition., Received appreciation and Awarded with Best Team player in recognition of client feedback and reviews.

Personal Information

Visa Status: Australian Permanent Resident with Full-time working rights

Attributes

  • Strong problem-solving and critical thinking skills with the ability to analyze complex data and situations.
  • Proficient in project management methodologies and tools, including Agile and Waterfall.
  • Knowledge of business process modeling and mapping tools.
  • Ability to identify and prioritize business requirements and translate them into technical specifications.
  • Proficient in data analysis and data visualization tools such as Tableau and Power BI.
  • Experience in conducting user acceptance testing and providing user training and support.
  • Familiarity with software development life cycle (SDLC) and software testing methodologies.
  • Ability to work collaboratively with cross-functional teams and manage stakeholders effectively.
  • Familiarity with industry standards and regulations related to the field of business analysis.
  • Strong understanding of business and IT alignment to achieve organizational objectives.
  • Proven ability to manage multiple tasks and projects simultaneously while maintaining high levels of accuracy and attention to detail.

Timeline

Business Analyst

Certus Solutions
01.2024 - Current

Business Analyst

MLK Marketing Pty Ltd
07.2023 - 12.2023

Business Systems Analyst

Ozwide Energy Group Pty Ltd
03.2022 - 12.2023

Cyber Security Analyst

Swan Foresight Pty Ltd
04.2021 - 03.2022

Technical /Verbal Trainer

Bannari Amman Institute of Technology
12.2017 - 07.2018

Software Engineer

Larsen & Toubro Infotech
07.2015 - 10.2017

Professional Year in IT -

William Light Institute

Master of Information Communication Technology -

La Trobe University

Bachelor of Computer Science and Engineering -

Anna University

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SRIVIDHYA ANBAZHAGAN