Sriya Mehta
Melbourne
Summary
Enthusiastic retail professional with a background in customer service, sales, and merchandising. Pursuing a Bachelor of Business (Sport Management) with a major in Marketing. Proven success in exceeding sales targets and delivering exceptional customer experiences. Skilled in inventory management, cash handling, and maintaining merchandise displays. Dependable, adaptable, and committed to driving customer satisfaction in dynamic retail environments.
Overview
3
3
years of professional experience
Work History
Marketing and Promotions Intern
Badminton Australia
04.2024 - Current
- Social Media Management: Assist in creating, scheduling, and publishing content across various social media platforms (e.g., Facebook, Instagram)
- Content Creation: Develop engaging and creative content for digital and print media, including graphics, videos, blog posts, and newsletters
- Collaborate with the marketing team to brainstorm and generate new content ideas
- Event Promotion: Support the planning and execution of promotional campaigns for badminton events, tournaments, and community activities.
Sports Sales Associate
Rebel Sport
02.2023 - Current
- Providing an in-store experience that inspires and empowers our customers
- Engaging with our customers by sharing your product knowledge and experience
- Receipting, replenishing and merchandising
- Keeping up to date with current and new products in our range
- Working in a team to achieve goals and objectives together.
Participation officer
Hockey Victoria
02.2024 - 05.2024
- Introduce primary school-aged students to hockey, during school hours
- Provide a fun and safe environment for all students
- Engage with teachers (and any club-provided coaches) and further their hockey knowledge
- Promote the local club and the Hookin2Hockey program.
Christmas Sales associate
Pandora
10.2022 - 01.2023
- Influencing and increase sales in a one to one selling environment
- Achieving and exceeding individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity
- Encourage customer loyalty - discussing upcoming collection launches, obtaining customer data by offering e-receipts
- Assisting with product and POS deliveries; unloading and storing in the correct spaces in store
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment
- Operating the till system, handling financial transactions including returns and exchange.
Event Staff
Spark events
01.2022 - 12.2022
- An Event Management and Workforce company with its headquarters in Melbourne combining world-leading workforce solutions along with event planning, strategy, and delivery
- Some of the leading events include Australian Formula 1 Grand Prix, Australian Open and more
- Achievements/Tasks: I worked at major sporting events like the Australian Open, and Australian Formula One Grand Prix in customer-facing roles
- Providing patron services at major venues and facilities.
Volunteer Team Manager
Prahran Football Club
03.2022 - 09.2022
- As a team manager, I played a crucial role in supporting the team and ensuring smooth operations both on and off the field
- Here are some responsibilities typically associated with being a team manager that I managed following: Communication: As the team manager, I was a primary point of contact for the players, coaching staff, and parents
- Game-day operations: On match days, I use oversee various logistical aspects, such as setting up the field, coordinating with officials and opposing teams, and ensuring everything runs smoothly during the game.
Badminton coach
Melbourne Sports Institute
02.2022 - 05.2022
- Worked as a badminton coach in different schools like Trinity Grammar, Xavier collage and Melbourne Grammar
- Achievements/Tasks: was responsible training badminton children of year 5 to year 10
- Was responsible to assist game day matches and help the players improve their game to win the matches.
Education
Bachelor of Business (Sport Management) - Marketing
Deakin University
08.2024
Sports Media and Broadcasting -
Deakin University and Rajasthan Royals
05.2022
Skills
- Communication skills
- Customer service skills
- Leadership skills
- Management skills
- Time management skills
- Team management skills
- Problem Solving
- Collaboration
- Social Media
- Problem-Solving
Languages
English
Hindi
Gujarati
Hobbies and Interests
- Food
- Makeup
- Badminton
- Cricket
- Tennis
- F1
- Swimming
- Social Media
- Travel
- Fitness
Projects
The 5th Avenue Store, 04/2020, 12/2021, An Instagram Store based in India specialised in making handmade products like scrunchies, tie-dye products, handbags and jewellery., Responsible for managing social media.
Timeline
Marketing and Promotions Intern
Badminton Australia
04.2024 - Current
Participation officer
Hockey Victoria
02.2024 - 05.2024
Sports Sales Associate
Rebel Sport
02.2023 - Current
Christmas Sales associate
Pandora
10.2022 - 01.2023
Volunteer Team Manager
Prahran Football Club
03.2022 - 09.2022
Badminton coach
Melbourne Sports Institute
02.2022 - 05.2022
Event Staff
Spark events
01.2022 - 12.2022
Bachelor of Business (Sport Management) - Marketing
Deakin University
Sports Media and Broadcasting -
Deakin University and Rajasthan Royals
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