Sruthi (Fennel) Sreejith
Greenbank,QLD
Summary
Motivated professional with extensive experience in retail sales, demonstrating strong customer service and sales skills. Committed to mental health advocacy, particularly focused on youth mental health initiatives. Proven ability to engage and support individuals in need, fostering a positive environment for mental wellness.
Overview
2027
2027
years of professional experience
Work History
Retail Worker
Bunnings
Browns Plains, QLD
08.2023 - Current
- Assisted customers in selecting home improvement products and tools.
- Maintained product displays to engage customers and improve visibility.
- Operated point-of-sale systems for efficient transaction processing.
- Restocked shelves and organised inventory to ensure product availability.
- Provided information on promotions and services to enhance customer experience.
- Collaborated with team members to achieve daily operational goals.
- Trained new staff on policies and customer service standards to ensure consistent service delivery.
- Maintained a friendly, outgoing personality to promote a positive work environment and build customer loyalty.
- Performed daily opening and closing procedures for the store, including setting up displays, cleaning shelves and counting money.
- Managed cash register operations using POS system and processed sales and returns.
Gas Station Attendant
Metro
Greenbank, QLD
2021 - 08.2023
- Operated fuel pumps and ensured proper dispensing of gasoline.
- Ensured cleanliness of fueling area and convenience store to enhance customer experience.
- Executed transactions using point-of-sale system, contributing to smooth customer service.
- Monitored inventory levels and restocked merchandise.
- Ensured accurate processing of cash, checks, and credit card transactions.
- Reported any equipment malfunctions or safety hazards promptly.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Verified age requirements for the purchase of alcohol and tobacco products.
- Documented daily food and gas sales and balanced register drawers for accurate financial reporting.
Food Service Worker
KFC
Browns Plains, QLD
2020 - 2022
- Prepared food items following standardised recipes and portion guidelines.
- Maintained cleanliness and organisation of kitchen and dining areas to promote a safe and welcoming environment.
- Assisted customers with menu selections, providing tailored recommendations to improve dining experience.
- Collaborated with team members to ensure timely food delivery, enhancing customer satisfaction.
- Monitored food safety standards and adhered to health regulations consistently.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
Child Care Helper
Parklands Early Learning and Kindergarten
Park Ridge, QLD
2020 - 2021
- Assisted in maintaining a safe and clean classroom environment for children.
- Supervised children during outdoor play and group activities to ensure safety.
- Facilitated social skill development in children through cooperative games and interactive play.
- Monitored children's behavior and provided positive reinforcement when appropriate.
- Helped maintain a clean, organized, and safe environment for the children to play in.
- Displayed patience and understanding when dealing with challenging behaviors from the children.
- Provided childcare to children aged 0-5 in a safe and friendly environment.
- Observed and identified emotional or developmental concerns in young children to support early intervention.
- Played games with the kids that encouraged physical activity and learning through fun activities.
- Engaged in training on early childhood development topics like nutrition and safety protocols to enhance caregiving practices.
- Read books to the children during nap time or quiet time periods.
Education
High School Diploma -
Saint Thomas More College
Sunnybank, QLD01-2019
Bachelor of Psychological Science - Psychology
Griffith University
QLD03-2026
Skills
- Customer service due to 5 years in retail
- Active listening due to relevant university coursework
- Multicultural competence due to working with diverse teams in both professional and study contexts
- Conflict resolution due to relevant coursework and experience in high-pressure retail roles
- Analytical thinking due to high-stress work environments and university coursework
- Team building skills due to an extroverted personality and experience in public speaking and presentations
Languages
English
Full Professional
Malayalam
Professional
Hindi
Limited
Affiliations
Volunteer at Samskruti, Queensland.
Timeline
Retail Worker
Bunnings
08.2023 - Current
Gas Station Attendant
Metro
2021 - 08.2023
Food Service Worker
KFC
2020 - 2022
Child Care Helper
Parklands Early Learning and Kindergarten
2020 - 2021
High School Diploma -
Saint Thomas More College
Bachelor of Psychological Science - Psychology
Griffith University