Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

SSU-FAN LIU

146 Mercury St, Kewdale WA 6105

Overview

15
15
years of professional experience
1
1
Certification

Work History

Floor Manager

Kanpai Yakiniku
12.2024 - 04.2025
  • Lead all front-of-house operations during service
  • Plan menus in consultation with chefs and kitchen staff
  • Organize special functions based on customer requests
  • Manage reservations, customer satisfaction, and service quality control
  • Supervise bar, floor, and kitchen coordination
  • Conduct staff performance evaluations and training

RSA Manager

Kanpai Yakiniku
07.2023 - 12.2024
  • Oversaw all front-of-house operations and staff management
  • Led pre-shift briefings and ensured team readiness
  • Supervised alcohol service to comply with RSA regulations
  • Managed customer relations and conflict resolution

Supervisor

Kanpai Yakiniku
11.2021 - 07.2023
  • Managed floor operations and bar service
  • Assisted in menu updates, pricing, and customer upselling
  • Conducted opening/closing duties, including inventory and cash handling
  • Provided training for new staff and ensured quality standard

Casual Staff

Kee Hiong Klang Bak Kut Teh
01.2021 - 04.2021
  • Assisted with front-of-house operations, including greeting and serving customers
  • Supported kitchen tasks such as food preparation and coordination
  • Developed a deeper understanding of kitchen and floor collaboration

Waitress & Bar Staff

Tea Garden Restaurant
08.2019 - 01.2021
  • Assisted in beverage and light dessert preparation
  • Supported kitchen prep work and service coordination

Sales Assistant

Everrich Duty Free Shop
01.2014 - 06.2019
  • Introduce and the sale with cigarette and liquor.
  • Purchases of packing, the exhibition and the promotion.
  • Assist customers by identifying and fulfilling needs and wants while creating up-sales and add-on purchases.

Floor supervisor

Ti Amo Italian Restaurant
09.2010 - 07.2013
  • Guide and direct the team.
  • Ensures each meal properly set-up for the expected.
  • Assist with achieving departmental guest requirements with food and beverage revenues also enhance guests dining experience satisfaction.

Education

Bachelor of Science - Applied Psychology

Hsuan Chuang University
06.2014

Diploma - Hospitality Management

Greenwich College
12.2024

Certificate IV - Kitchen Management

Greenwich College
06.2024

Certificate III - Commercial Cookery

Sero Institute
04.2023

Skills

  • Employee management
  • Customer relations
  • Policy enforcement
  • POS systems

Certification


  • Provide Responsible Service of Alcohol
  • Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor
  • Environmental Health Australia FoodSafe® Food Handler Training Program

Accomplishments

    Hospitality & Service: Skilled in both front-of-house and kitchen operations, including beverage preparation, customer relations, and food prep

Languages

English
Chinese (Mandarin)
Hokkien

Timeline

Floor Manager

Kanpai Yakiniku
12.2024 - 04.2025

RSA Manager

Kanpai Yakiniku
07.2023 - 12.2024

Supervisor

Kanpai Yakiniku
11.2021 - 07.2023

Casual Staff

Kee Hiong Klang Bak Kut Teh
01.2021 - 04.2021

Waitress & Bar Staff

Tea Garden Restaurant
08.2019 - 01.2021

Sales Assistant

Everrich Duty Free Shop
01.2014 - 06.2019

Floor supervisor

Ti Amo Italian Restaurant
09.2010 - 07.2013

Diploma - Hospitality Management

Greenwich College

Certificate IV - Kitchen Management

Greenwich College

Certificate III - Commercial Cookery

Sero Institute

Bachelor of Science - Applied Psychology

Hsuan Chuang University

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