I am a hardworking, passionate, reliable, patient, and a fast learner. I have a diverse range of professional skills and experiences that I know will be an asset to Marist College. Through my experience of running and owning my own successful small business, and through my previous administration positions, I have gained abilities in working with a range of people in various environments, am exceptionally initiative, and adaptable to a diverse range of needs.
I am very excited and eager to develop my skills as an Education Support Officer and am open to the prospect of further professional learning.
I hold a Certificate IV in Business Administration and am excited by the prospect of working within the Marist Community and sharing my existing skills with the College and am open to learning new skills to aide me in my future as an Education Support Officer at Marist College Bendigo.
· Interviewed and hired ideal candidates to assist with logistics and tasks of business.
· Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
· Kept detailed records of daily activities through excel spreadsheets
· Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
· Researched trends and current innovations to determine competition and develop competitive pricing points.
· Trained new employees on proper protocols and customer service standards.
· Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
· Negotiated price and service with customers and vendors to decrease expenses and
increase profit.
· Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
· Maintain all financial accounts and submitted quarterly taxation statements.
· Processed customer orders accurately and within agreed timeframes to meet service standards.
· Updated reports, managed accounts, and generated reports for company database.
· Scheduled office meetings and client appointments for staff teams.
· Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
· Sorted and distributed office mail and recorded incoming shipments for corporate records.
· Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
· Managed department budgets and generated financial reports for management review.
· Created and maintained databases to track and record customer data.
· Restocked supplies and placed purchase orders to maintain adequate stock levels.
· Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
· Executed record filing system to improve document organization and management.
· Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
· Worked effectively in fast-paced environments.
· Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
· Exercised leadership capabilities by successfully motivating and inspiring others.
· Strengthened communication skills through regular interactions with others.
· Learned and adapted quickly to new technology and software applications.
· Used critical thinking to break down problems, evaluate solutions and make decisions.
· Skilled at working independently and collaboratively in a team environment.
· Gained extensive knowledge in data entry, analysis and reporting.
· Adaptable and proficient in learning new concepts quickly and efficiently.
Incredibly patient and resilient
Hard working and reliable
Work well in a team environment
Database Maintenance
Work well with a variety of student and staff needs
Enthusiastic and willing to learn
Highly organized
Business Administration
Excellent time
management skills