Highly organized and detail-oriented administrative professional with [X] years of experience supporting executive teams and managing office operations. Proven ability to streamline processes, coordinate schedules, and handle confidential information with discretion. Adept at multi-tasking, problem-solving, and delivering exceptional customer service in fast-paced environments. Skilled in using a variety of office software and communication tools to enhance productivity and ensure smooth workflow.
- Create weekly Transport Plan based on Driver’s Roster
- Book NewCold timeslots for all truck loads planned, keep record of booking/C3 numbers on Transport Plan.
· Updated reports, managed accounts, and generated reports for company database.
· Developed and updated spreadsheets and databases to track, analyze, and report on
performance and sales data.
· Managed department budgets and generated financial reports for management review.
· Created and maintained databases to track and record customer data.
· Executed record filing system to improve document organization and management.
Run reports for all truck runs, investigate and update errors for compliance records.
· Interviewed and hired ideal candidates to assist with logistics and tasks of business.
· Evaluated sales reports and financial statements to manage cash flow and develop
techniques to improve business.
· Kept detailed records of daily activities through excel spreadsheets
· Implemented process improvement to shape organizational culture, optimize procedures
for higher efficiency and help company evolve and grow.
· Researched trends and current innovations to determine competition and develop
competitive pricing points.
· Trained new employees on proper protocols and customer service standards.
· Observed each employee's individual strengths and initiated mentoring program to improve
areas of weakness.
· Negotiated price and service with customers and vendors to decrease expenses and
increase profit.
· Performed effectively in self-directed work environment, managing day-to-day operations
and decisions.
· Maintain all financial accounts and submitted quarterly taxation statements.
· Processed customer orders accurately and within agreed timeframes to meet service
standards.
· Scheduled office meetings and client appointments for staff teams.
· Sorted and distributed office mail and recorded incoming shipments for corporate records.
· Oversaw office inventory activities by ordering and requisitions and stocking and shipment
receiving.
· Restocked supplies and placed purchase orders to maintain adequate stock levels.
· Supervised and guided new employees and responded quickly to questions to improve
understanding of job responsibilities.
· Answered multi-line phone system, routing calls, delivering messages to staff and greeting
visitors.
· Worked effectively in fast-paced environments.
· Used strong analytical and problem-solving skills to develop effective solutions for
challenging situations.
· Exercised leadership capabilities by successfully motivating and inspiring others.
· Strengthened communication skills through regular interactions with others.
· Learned and adapted quickly to new technology and software applications.
· Used critical thinking to break down problems, evaluate solutions and make decisions.
· Skilled at working independently and collaboratively in a team environment.
· Gained extensive knowledge in data entry, analysis and reporting.
· Adaptable and proficient in learning new concepts quickly and efficiently.
Incredibly patient and resilient
Hard working and reliable
Work well in a team environment
Database Maintenance
Enthusiastic and willing to learn
Highly organized