Stacey Brittain

• Organized and improved both long selling cycles and short-term revenue opportunities to effectively capture average of $80000 in quarterly individual sales revenue.
• Managed sales funnel effectively and forecasted requirements across multiple industry accounts.
• Used CRM database to track referral and appointment data.
• Tracked financial data to determine effectiveness of different marketing and account management strategies.
• Created strategic approaches for different retailers and wholesalers to effectively meet current and expected demands.
• Oversaw regional and local sales managers and staff.
• Resolved customer complaints regarding sales and service.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Enhanced sales volume through skilled support to both new and inactive customers.
• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• 1400+ client portfolio.

Role Responsibilities

Communications specialist

Technology advisor

Business administration

Security Specialist - technology

Troubleshoot technical issues to resolution

Sales and contract management

Business process implementation

Business client management

Technology solution building

Generating referrals and repeat business

Corporate fleet management

Finance building

1000+ client portfolio

Executive customer service

Recruitment

Computer and Office Administration

IT servicing

Microsoft office

Checkpoint sales accredited

CRM management

Invoicing analysis

• Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
• Analyzed regional market trends to discover new opportunities for growth.
• Supervised sales strategy, training, team structure and communication of regional sales program.
• Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
• Analyzed quarterly sales statistics and prepared analyses for corporate management.
• Penetrated new markets by investigating competitor products, services and trends.
• Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
• Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
• Led, coached and developed employees to achieve sales goals.
• Supported, trained and motivated team of professionals to consistently meet annual goals for sales and production.
• Created and maintained sales environment to support business objectives.
• Resolved customer complaints regarding sales and service.
• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Supported sales team members to drive growth and development.
• Directed and coordinated products, services and sales activities.
• Coached, developed and motivated team to achieve revenue goals.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Key Responsibilities

Multi-site Management.

Profitable Sales achievements

Business planning

Sales Team Recruitment

Sales/Service Coaching

Customer service

Event planning

Sales Training

P&L Management

Recruitment

Marketing and Event Management

Team training and sales targets

Business reporting

Contract management

Project coordinator for business solutions

Inventory control and stock takes

Banking and Pos reconciliation

Business Administration

Data entry

Customer service training

Customer complaints

Wages software

Rostering software

Team building

Office suite

Technology mapping for regional businesses.

• Drove high performance by developing team members.
• Interacted with customers and vendors with utmost professionalism to solve various problems.
• Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
• Provided feedback to improve strategies, programs and initiatives.
• Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
• Worked closely with internal teams to deliver on high-profile, complex projects.
• Defined accountabilities and established performance objectives and metrics to execute strategy.
• Interpreted trends and other sales analysis data to assist senior management.
• Used variety of software packages to support sales functions.
• Responded promptly to needs of constituents, soliciting feedback to improve service.
• Managed initiatives and resources to meet DCF and ROI targets.

Key Responsibilities

Customer service targets and achievements

Multiple Awards - Telstra store of the year

Customer Service Awards

Business Administration

Sales targets and exceeding targets

Profitable business - EBITDA

Sales/Service Coaching

Sales training

Marketing

Rostering

Staff management

Recruitment

Succession planning

Contract management

Pos sale

Banking and business reconciliations

Business planning and Telstra planning.

Sales incentives

Team building

Computer and Office Skills

BDM

Training and development of sales team

Coaching

• Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
• Drove high performance by developing team members.
• Determined customer needs and calculated payment options based on consultative sales process.
• Provided feedback to improve strategies, programs and initiatives.
• Worked closely with internal teams to deliver on high-profile, complex projects.
• Created comprehensive onboarding processes and activities to acclimate new hires.
• Defined accountabilities and established performance objectives and metrics to execute strategy.
• Improved tools to enable better tracking and business analysis.
• Used variety of software packages to support sales functions.
• Synthesized customer and market information into summaries to build strategies for segments.

Key Responsibilities

Administration

Sales target projection

Financial Forecasting

Team development of 6 staff

Business Administration

Rostering

Payroll

Merchandising

Customer service

Sales planning

Recruitment and training

Performance management

Exceeding performance with sales targets - Commissions achieved

Inventory control