Summary
Overview
Work History
Education
Skills
Affiliations
Reference
Timeline
Generic

Stacey Cardie

Regents Park,QLD

Summary

At Builders Discount Warehouse, I excell as a Sales Supervisor, leveraging my sales expertise and team-building skills to enhance team performance and foster strong client-supplier relationships. My proactive approach in coaching and problem-solving led to significant improvements in customer satisfaction and sales floor operations, showcasing my ability to drive business development confidently.

Overview

7
7
years of professional experience

Work History

Sales Supervisor

Builders Discount Warehouse
Slacks Creek, Queensland
07.2018 - Current
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Processed cash, credit and check transactions with POS system and cash register.
  • Maintained relationships with customers through regular follow-up calls and emails.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
  • Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Greeted customers and provided assistance with product selection to determine their wants and needs.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Ensured compliance with company policies and procedures related to sales operations.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed regular price checks to ensure competitive pricing.
  • Maintained cleanliness of the sales floor area at all times.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers in locating products, providing detailed information and recommendations.
  • Provided excellent customer service to clients in person and over the phone.

Education

High School Diploma -

Rochedale State High School
Rochedale, QLD
11-2002

Skills

  • Sales team assistance
  • Sales coaching
  • Team building
  • Sales enablement
  • Problem-solving
  • Staff training
  • Task delegation
  • Sales expertise
  • Social selling
  • Store appearance and merchandising
  • Training staff
  • Systems and software expertise
  • Amwin reports

Affiliations

  • Camping with my family
  • Spending valuable time with my partner & children
  • Projects around the house
  • Gardening (i have a green thumb)

Reference

Jason Denning- Store Manager 

0434 745 500

Timeline

Sales Supervisor

Builders Discount Warehouse
07.2018 - Current

High School Diploma -

Rochedale State High School

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Stacey Cardie