Stacey Dong
Summary
Experienced client service professional with 9 years in direct sales, specializing in client case management, pre- and post-service support, and tailored product recommendations. Highly detail-oriented, numerically proficient, and skilled in maintaining accurate documentation. Adept at coordinating multiple tasks and ensuring timely resolution of client needs. Holds NSW TAFE Certificate IV.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Independent Sales Consultant
NSKIN
01.2015 - 01.2024
- Managed client requirements and matched them with suitable products.
- Provided pre- and post-service support, ensuring client satisfaction.
- Offered follow-up recommendations for product optimization based on client feedback.
- Maintained detailed records of client interactions and transactions.
Education
No Degree - Accounting Certificate IV
TAFE NSW
NSW01-2017
Skills
- Client case follow-up and management
- Accurate documentation and data handling
- Client communication and liaison
- Attention to detail and numerical accuracy
- Proficient in Microsoft Office and office software
- Time management and multitasking
- Documentation skills
- Paperwork processing
- Email etiquette
- Conversational skills in Mandarin，English。
Certification
- Certificate IV, NSW TAFE
- Continuous professional development
Timeline
Independent Sales Consultant
NSKIN
01.2015 - 01.2024
No Degree - Accounting Certificate IV
TAFE NSW