Stacey Grist
Lennox Head,NSW
Summary
Compassionate Nutritionist with six years of expertise in health and wellness education seeking to apply for position of Health Concierge Clinician with Medibank. I am an organised and dependable candidate who is successful at managing multiple priorities with a positive attitude. I have strong interpersonal skills and confidence in building rapport with customers. Ready to assist your members to access the healthcare experience they deserve.
Overview
12
12
years of professional experience
Work History
Parental Leave
06.2023 - Current
Clinical Nutritionist
Business owner 'The Plant Nutritionist'
08.2017 - Current
- Conducting client consultation
- Developing website and content
- Developing Nutrition treatment plans
- Assisting clients with goal setting.
Clinical Nutritionist
Bulgarr Ngaru Casino Aboriginal Medical Service
05.2019 - 06.2023
- Provide expert nutrition care for patients with chronic diseases in multi-modality medical setting
- Managing large volumes of patient referrals including booking and triaging
- Service approximately 8 patients per day with approximately 40 active patients on case load at any given time
- Provide nutrition care under Team Care Arrangements (TCA) and General Practitioner Management Plans (GPMP)
- Work collaboratively with other allied health practitioners to ensure a shared care approach to healthcare
- Dietary planning across the lifespan
- Motivational interviewing assessing patient needs and goals to develop appropriate treatment plans
- Booking appointments in hospital setting, assist patients to understand how to prepare for appointments, scans, and procedures
- Assessing research and applying evidence-based practice
- Coordinating patient care with health specialists
- Completing accurate and detailed case notes
- Developing individualised treatment plans and meal plans, revisiting treatment plans on return visit and adjusting as necessary
- Conducting face to face, Telehealth and telephone consultations for both individuals and groups
- Servicing a range of age groups from children, adolescents, adults and Elders
- Providing culturally safe and respectful services to the Aboriginal and Torres Strait Islander community
- Implement and disseminate community Fruit and Veggie Box Program aimed at improving nutrition outcomes in children and families
- Design, implement, disseminate and evaluate Type 2 Diabetes Program focusing on self-management of Type 2 Diabetes
- Facilitate group cooking programs
- Collaborating with various government and non-government organisations to build capacity for community through various programs.
Program Facilitator
Go4Fun
04.2019 - 06.2023
- Facilitate 10-week program aimed towards improving health of children and families above a healthy weight
- Present engaging and exciting health advise to families
- Assist families in connecting to services to improve health support
- Collect and record data using the Go4Fun Database through Better Health Channel
- Implement the Go4Fun Program across the Local Government Area
- Engage and encourage families to implement behaviour change towards healthy eating
- Develop engaging and exciting activities using a range of resources and props.
Program Facilitator
Rekindling the Spirit
10.2018 - 03.2021
- Thorough onboarding of new employees including running police checks and working with children checks, staff orientation and safety briefing
- Managed staff intake documentation of approximately 50 staff across 3 sites ensuring qualifications and training are current
- Organised staff training and qualifications of approximately 50 staff
- Assess, develop and amend organisational policies and procedures
- Streamlined organisational processes to improve staff productivity and reduce staff error
- Prepared organisation for compliance for annual accreditation assessment
Customer Service Advisor
Telstra Store Ballina
06.2018 - 10.2018
- Resolving customer issues
- Matching customer needs to products and services
- Delivering outstanding customer experience
- Creating advocates to expand clientele via referrals
- Case management for customer complaints and complex technological issues
- Assisting high volumes of customers of approximately 2 customers per hour in fast paced environment
- Case management for customer complaints and complex technological issues
- Respectful handling of personal/ private information
- Inbound and Outbound consulting
- Processing sales and contracts.
Customer Service Advisor
Telstra Store Eastland
08.2012 - 01.2016
- Resolving customer issues
- Matching customer needs to products and services
- Delivering outstanding customer experience
- Creating advocates to expand clientele via referrals
- Case management for customer complaints and complex technological issues
- Respectful handling of personal/ private information
- Inbound and Outbound consulting
- Processing sales and contracts.
Education
Bachelor of Health Science- Nutritional Medicine -
Endeavour College of Natural Health
Melbourne01.2017
Bachelor of Public Health and Health Promotion - Nutrition
Deakin University
Melbourne01.2014
Skills
- Organised
- Strong interpersonal skills with capability to built report quickly
- Active listener
- Strong and clear communicator
- Self-motivated and proactive
Further Qualifications
- NSW drivers licence
- Current CPR
- Current First Aid
- Working with Children Check
- LGBTIQ awareness training
- Cultural Awareness Training
- Child protection training
Personal Qualities
- I have various skills in many areas and I’m willing to give anything a go. I have often been considered an “all-rounder” in many of my past careers
- Passion for health and well-being for both myself, my family and wider community
- I’m extremely organised, love to plan and take pride in completing tasks
- I’m diligent and thorough.
- I have a caring nature and bring that attribute to communities I work with
References
- Troy Combo, Former Programs Manager, Bulgarr Ngaru Casino Aboriginal Medical Service, 0401 512 067
- Georgina Cohen, Former CEO, Rekindling the Spirit Ltd., 0426 114 162
- Jess Gotch, Former Manager, Telstra Store, 0400 379 002
Timeline
Parental Leave
06.2023 - Current
Clinical Nutritionist
Bulgarr Ngaru Casino Aboriginal Medical Service
05.2019 - 06.2023
Program Facilitator
Go4Fun
04.2019 - 06.2023
Program Facilitator
Rekindling the Spirit
10.2018 - 03.2021
Customer Service Advisor
Telstra Store Ballina
06.2018 - 10.2018
Clinical Nutritionist
Business owner 'The Plant Nutritionist'
08.2017 - Current
Customer Service Advisor
Telstra Store Eastland
08.2012 - 01.2016
Bachelor of Health Science- Nutritional Medicine -
Endeavour College of Natural Health
Bachelor of Public Health and Health Promotion - Nutrition
Deakin University
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