Stacey Malcolm
Qunaba,QLD
Summary
Skilled, friendly and reliable hospitality professional with extensive combined food service, commercial cleaning and laundry experience. Detail orientated and focused employee committed to delivering a high quality standard of service and results. I hold current relevant certificates and qualifications and can provide a valid blue card and Queensland police check. Seeking a permanent position up to 30 hrs per week.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Service Worker
Anglicare
04.2024 - Current
- Serve residents quality meals in line with IDDSI framework.
- Deliver breakfast lunch morning tea and dinner service to aged care residents.
- Offered and provided quality meal choices to residents in a safe and timely manner.
- Maintain a clean and welcoming environment in the dining room. Resetting tables, organizing and refilling stock in preparation for all meal service.
- Correctly labelling, replenishing and rotating food and beverage supplies.
- Communicating with personal carers and nurses to ensure all residents are provided a variety of quality meal options that meat their individual dietary requirements.
- Operated and maintained commercial washing machines and dryers.
- Loading and unloading laundry skip bins, washing machines and dryers.
- Washing, drying, sorting and folding of all facility linen and residents personal clothing.
- Ensuring all personal items are clearly and correctly labeled using heat press fabric labels.
- Organize and return all personal items to residents rooms in a timely and effective manner.
- Clean, sanitize and maintain all public areas bathrooms, staff rooms, reception and office areas.
- Clean residents rooms including bathrooms, showers, toilets, vacuuming and mopping floors, sanitizing surfaces, touch points and restocking toiletry items.
- Remove all rubbish and replenish cleaning supply storerooms and trolleys.
Domestic Assistant
Jims Cleaning
04.2022 - 04.2024
- Enhanced client satisfaction by providing personalized and efficient domestic assistance services.
- Maintained a clean and organized living environment for clients, promoting health and wellbeing.
- Assisted clients with daily tasks such as laundry, meal preparation, and cleaning to improve their quality of life.
- Established strong relationships with clients through clear communication, understanding their needs and preferences.
- Organized household items for easy access and inventory control, reducing clutter and enhancing the aesthetics of the living space.
Housekeeping
Ibis Airport Hotel Brisbane
12.2021 - 03.2022
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Adhered to safety procedures and good housekeeping standards to comply with regulations.
- Handled guest complaints about housekeeping services and referred problems to management.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Housekeeping
Comfort Inn
02.2021 - 10.2021
- Servicing hotel rooms.
- Dusting furniture and fittings, vacuuming floors, cleaning kitchens and restocking consumables.
- Cleaning toilets and bathroom's using correct chemicals, removing rubbish and emptying bins.
- Making hotel beds to a high standard, complying with COVID hygiene standards.
Personal Support Worker
Engage Disability Services
12.2019 - 01.2020
- Assistance with toileting, bathing and dressing.
- Preparing meals, transporting individuals to grocery shopping and activities.
- Assisting the client with any general activity they would do if able to live independently.
Apprentice Chef
Cafe On The Park
03.2019 - 10.2019
- All food preparation including fruit, vegetables, seafood, poultry, soups, sauces, dressings and some desserts.
- Open and close kitchen operations including turning equipment turning on and setting temps safely.
- Preparing and maintaining appropriate levels of pre-prepared foods, short order cooking, managing, inspecting and rotating all frozen and refrigerated stock in cold rooms, service fridges and freezers.
- Responsible for monitoring and ordering hygiene, cleaning and packaging products, maintaining and rotation of all pantry ingredients necessary to prepare meals, stock ordering and receiving, general washing, cleaning and sanitizing of workstations such and benches, fridges, sinks, bins and floors, cleaning/closing equipment including deep fryers and grills.
- Checking and recording temperatures of fridges and freezers, ensuring food is stored safely and correctly, handling presentation standards and portion control,
- Passing all inspections by following appropriate health, safety and hygiene standards
Cafe Assistant
Cafe On The Park
08.2017 - 03.2019
- Front of house duties including customer service, cash handling and operating eftpos and register, balancing takings and banking.
- Food and beverage preparation and service including cakes, coffee, milkshakes, fresh juices etc.
- Managing inventory of dining room products including condiments, linen, cutlery and take away packaging.
- Operating, cleaning, maintaining service areas and equipment such as coffee machines, juicers blenders etc.
- Cleaning and sanitizing of all work areas including benches, fridges, sinks, floors and bathroom facilities, function and catering experience.
Skills
- Excellent organizational and time management skills
- Customer Service and Communication Skills
- Commercial cleaning and sanitizing
- Safe food handling practices
- Handling cash and credit transactions
- Training and Mentoring
- Prioritization of tasks
- Attention to detail
- Ability to work alone or as part of a team
Availability
Sunday to Thursday 7:00AM to 5:00PM (flexible)
References
- Nichole Bentley, 0432 367 517
- Nadenna Hagen, 0481225082
Certification
2024 - Cert IV Youth work. Incomplete postponed.
2020 - Cert III Food Processing.
2020 - Cert II Hospitality, Housekeeping.
2020 - Provide emergency first aid.
2020 - Responsible Service of Alcohol.
Current blue card and Queensland police check.
Timeline
Support Service Worker
Anglicare
04.2024 - Current
Domestic Assistant
Jims Cleaning
04.2022 - 04.2024
Housekeeping
Ibis Airport Hotel Brisbane
12.2021 - 03.2022
Housekeeping
Comfort Inn
02.2021 - 10.2021
Personal Support Worker
Engage Disability Services
12.2019 - 01.2020
Apprentice Chef
Cafe On The Park
03.2019 - 10.2019
Cafe Assistant
Cafe On The Park
08.2017 - 03.2019
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