Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Stacey Mumberson

Brisbane,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience

Work History

Function Manager

Pineapple Hotel
Kangaroo Point, Queensland
04.2010 - Current
  • Maintained relationships with existing partners while cultivating new ones.
  • Provided support to attendees before, during, and after the event as needed.
  • Prepared post-event reports summarizing attendee feedback and other key metrics.
  • Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
  • Created detailed timelines for the execution of each event.
  • Collaborated with marketing teams to create promotional materials for events.
  • Resolved any issues that arose during the course of an event in a timely manner.
  • Coordinated with vendors to ensure timely delivery of materials for events.
  • Managed event timelines, ensuring all milestones are met and communicated to relevant parties.
  • Facilitated smooth on-site operations, resolving unforeseen issues promptly to avoid disruptions.
  • Training and facilitation of staff.
  • Creating promotional material for the hotel and events.
  • Distributing advertising promotions to a targeted audience in the hotel, on the hotel website, and on social media accounts.
  • Adhering to budgets, increasing profits, and managing cash flow.
  • Rescheduling tasks to cover for absent employees.
  • Allocating cleaning tasks to maintain a spotless environment for our customers.

Function Manager

The Venue
Townsville, Queensland
08.2015 - 11.2015
  • Building good client relationships to ensure repeat customers.
  • Liaise with the supplier for client needs.
  • Organization of function staff.
  • Liaise with the chef on menu requirements.
  • Stocktakes after each event for inventory, tracking of all owed invoices.
  • Wine stock is kept up to date and stored in good conditions.
  • Allocating cleaning tasks to maintain a spotless environment for our customers, and the ability to work on offsite events.
  • Good interpersonal and supervisory skills.
  • Welcome and embrace change with a positive attitude, with menus, functions, and staff.
  • The Owners of the Pineapple Hotel wanted me back at the hotel after 3 months

Bar Staff

Princess Cruises
04.2009 - 10.2009
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Collaborated with team members during shift changes to ensure smooth transition of duties.
  • Maintained a clean, organized work area at all times.
  • Utilized knowledge of cocktails, liquors, wines and beers to suggest items to customers based on their preferences or budget constraints.
  • Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Assisted with inventory management by tracking stock levels of liquor, beer, wine and other supplies.

Bar Staff

Pineapple Hotel
Kangaroo Point, Queensland
07.2003 - 04.2009
  • Greeted guests with friendliness and professionalism.
  • Balanced daily registers and generated sales reports for management.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Education

Certificate II in Hospitality -

TAFE Queensland
QLD
01-2005

Skills

  • Event planning
  • Budget management
  • Logistics coordination
  • Customer service
  • Marketing collaboration
  • Timeline management
  • Staff training
  • Problem resolution
  • Relationship building
  • Promotional material creation
  • Friendly, positive attitude
  • On-site operations
  • Multitasking
  • Computer skills
  • Problem-solving
  • Flexible and adaptable
  • Leadership
  • Organizational skills
  • Microsoft office
  • Active listening

Affiliations

  • I thrive in group activities, as I am currently part of two different dance groups

References

  • Tony Barbara, Pineapple Hotel general manager, 0438 172 260
  • Prue Burgess, Pineapple Hotel marketing manager, 0428 017 380

Timeline

Function Manager

The Venue
08.2015 - 11.2015

Function Manager

Pineapple Hotel
04.2010 - Current

Bar Staff

Princess Cruises
04.2009 - 10.2009

Bar Staff

Pineapple Hotel
07.2003 - 04.2009

Certificate II in Hospitality -

TAFE Queensland

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Stacey Mumberson