Stacey Munson
Summary
Dynamic and results-driven professional with extensive experience at Hungry Jacks, excelling in training new hires and enhancing customer service. Proven ability in operational procedures and team organization, ensuring high standards of cleanliness and food safety. Recognized for effective communication and problem-solving skills, fostering a motivated and efficient work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Trainer
Hungry Jacks
Springwood, QLD
10.2024 - Current
- Trained new crew members on operational procedures and customer service standards.
- Maintained cleanliness and organization of restaurant to create a welcoming environment for guests.
- Organized team for daily operations to ensure smooth service flow.
- Prepared high-quality coffees to meet customer preferences and enhance satisfaction.
- Contacted team members to fill in for absent crew on short notice.
Crew Member
Hungry jacks
Springwood, QLD
01.2023 - 10.2024
- Taking cars
- Taking orders
- Prepping food
- Making coffees
- Making drinks
Crew Member
Hungry jacks
Woodridge , QLD
11.2022 - 01.2023
- Prepared and cooked food items following safety and quality standards.
- Assisted customers with menu selections and ensured satisfaction.
- Operated POS system to process customer orders efficiently.
Crew Member
Red Rooster
Marsden , QLD
05.2022 - 08.2022
- Prepared and cooked food items following safety and quality standards.
- Assisted customers with menu selections and ensured satisfaction.
- Operated POS system to process customer orders efficiently.
Crew Member
Dominos
Shailer park, QLD
06.2021 - 02.2022
- Making pizzas
- Cutting pizzas
- Mixing the dough
- Answering phones
Education
Kingston Learning College
Kingston, QLDSkills
- Training new hires
- Customer service
- Operational procedures
- Team organization
- Point of sale operation
- Food preparation techniques
- Cleanliness standards
- Effective communication
- Problem solving
- Attention to detail
- Training documentation
- Team leadership
- Cleaning and sanitation
- Delegating work
- Work Planning and Prioritization
- Safe food handling
- Reliability and punctuality
- Multitasking and organization
- Coaching and mentoring
- Employee motivation
- Problem-solving
- Food preparation
- Team building
- Workplace safety
- Employee training
Certification
- Certificate 3 in Reatil
Languages
English
First Language
Work References
- Bree Hibble - Red Rooster manager - 0456 772 230
- Audrey Hunter - Former subway manager 0490 038 086
- Brie Long - Former Crew coach Hungry jacks - 0415 897 967
- Zach Davis - 0422777511 (Hungry jacks shift supervisor)
- Katie Ross- Hungry Jacks Assistant Manager- 0422 658 217
- Rhiannon - 0468 495 037 ( Hungry Jacks Shift Supervisor)
References
References available upon request.
Timeline
Crew Trainer
Hungry Jacks
10.2024 - Current
Crew Member
Hungry jacks
01.2023 - 10.2024
Crew Member
Hungry jacks
11.2022 - 01.2023
Crew Member
Red Rooster
05.2022 - 08.2022
Crew Member
Dominos
06.2021 - 02.2022
Kingston Learning College