Stacey Smart
Paraparap ,Vic
Summary
Hardworking, reliable, trustworthy with a strong commitment to customer service currently at Moriac General Store / Australia Post LPO. Proven ability to adapt quickly and solve problems effectively, while collaborating with teams. Excellent communication skills with an happy bubbly personality with the highest regard for the customer and making sure their experience is kind friendly and warm.
Overview
2020
2020
years of professional experience
Work History
Retail and Australia Post Front of House
Moriac General Store
Moriac, VIC
04.2023 - 2025
- Customer satisfaction focus always friendly and happy
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Social Content Creator
McGrath Real Estate
Geelong, VIC
01.2018 - 11.2019
- Developed engaging content for social media platforms, enhancing brand visibility and audience interaction.
- Collaborated with marketing team to create targeted campaigns that aligned with company goals and objectives.
- Researched real estate trends and market insights to inform content strategy and positioning.
- Monitored audience engagement metrics, using data analysis to refine content strategies effectively.
- Applied current editing and photography tools to tell great stories.
Paralegal / Law Clerk
Robertson Hyetts Solicitors
Bendigo, VIC
2002 - 2011
- Assisted attorneys with legal research, document preparation, and case management tasks.
- Organized and maintained legal files to ensure efficient retrieval of information.
- Conducted client interviews and client relations.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Conferred with clients and other involved parties to gather and track case information.
- Conducted detailed client intakes and entered information into company database.
Education
TAFE BENDIGO - CERTIFICATE 3
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
Timeline
Retail and Australia Post Front of House
Moriac General Store
04.2023 - 2025
Social Content Creator
McGrath Real Estate
01.2018 - 11.2019
Paralegal / Law Clerk
Robertson Hyetts Solicitors
2002 - 2011
TAFE BENDIGO - CERTIFICATE 3