Stacey Taylor
WALPOLE,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Housekeeper
Coalmine Holiday Park
06.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Washed and put away kitchen dishes, utensils and glassware.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Sales Assistant Team Member
Bakers Delight
03.2018 - 07.2021
- Anticipated consumer trends by staying informed on industry developments, resulting in improved product offerings tailored to customer preferences.
- Streamlined checkout process for enhanced efficiency, leading to shorter wait times for customers during peak periods.
- Increased sales by engaging with customers and identifying their specific needs.
- Strengthened customer loyalty through building rapport and offering knowledgeable assistance on products and services.
- Assisted in the training of new team members, fostering a supportive learning environment.
- Exceeded individual performance goals, contributing to overall team success and increased profitability for the store.
- Streamlined inventory management, resulting in increased efficiency and better product availability for customers.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
Medical Receptionist
Bassendean Family Practice
01.2005 - 05.2011
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Maintained current and accurate medical records for patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed patient referrals to other medical specialists.
- Transcribed phone messages and relayed to appropriate personnel.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Education
Medical Receptionist -
Open Collegea
Perth, WA06.2018
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Cleaning techniques
- Health and safety compliance
- Residential Cleaning
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
- Folding clean laundry
- Customer-Oriented
- Physically strong
- Complex Problem-Solving
- Fluent in Language
- Exceptional communicator
- Infection Control
- Quality Assurance
- Time Management
- Multitasking and Prioritizing
- Team Support and Collaboration
Timeline
Housekeeper
Coalmine Holiday Park
06.2023 - Current
Sales Assistant Team Member
Bakers Delight
03.2018 - 07.2021
Medical Receptionist
Bassendean Family Practice
01.2005 - 05.2011
Medical Receptionist -
Open Collegea
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