Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stacey Ungaro

Townsville,QLD

Summary

Dynamic Department Manager at Coles Supermarket with a proven track record in enhancing team productivity and operational efficiency over numerous roles over company. Skilled in staff management and training, I successfully implemented streamlined workflows, reducing operational costs and fostering a collaborative environment. Passionate about continuous improvement and committed to achieving performance targets through effective leadership and relationship building.

Overview

10
10
years of professional experience

Work History

Area Support

Coles Supermarket
08.2015 - Current
  • Supported daily operations by coordinating departmental tasks and workflows.
  • Assisted in training new staff on company policies and operational procedures.
  • Learned safety protocols to ensure a secure work environment for all employees.
  • Managed inventory levels, ensuring adequate supplies for department needs.
  • Contributed to team meetings by providing input on process improvements and efficiency strategies.
  • Maintained accurate records of departmental activities and employee performance metrics.
  • Recruiting , creating and sourcing successful applicants, interviews with final outcomes and inductions and onboarding and training
  • Led a team of professionals, fostering a collaborative environment to achieve company goals.
  • Increased overall efficiency by identifying areas for improvement and implementing best practices.
  • Reduced operational costs with thorough budget analysis and strategic resource allocation.
  • Traveled to over eleven locations per month to manage each store and perform reviews of individual managers and employees.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Engaged in continuous learning to adapt quickly to changing priorities and responsibilities.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Maintained a professional work environment by addressing conflicts, proactively and fostering open communication among staff members.
  • Led a team of professionals to consistently achieve and exceed performance targets.
  • Spearheaded diversity and inclusion initiative, resulting in more cohesive and collaborative team environment.

Enhanced team productivity by implementing streamlined workflow processes.

  • Established safety protocols, ensuring adherence and reducing workplace incidents significantly.
  • Fostered strong relationships with stakeholders, enhancing collaboration and communication across departments.
  • Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
  • Managed employee relations, addressing concerns and fostering a positive workplace culture.
  • Oversaw performance management systems, driving continuous improvement in employee evaluations.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Recruited top talent to maximize profitability.
  • Fostered positive work environment through comprehensive employee relations program.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Maintained employee records and payroll documentation, streamlining access to vital information.
  • Collaborated with HR to ensure timely updates on employee status changes affecting payroll calculations.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Managed contract negotiations, ensuring compliance with legal and regulatory requirements.
  • Streamlined contract administration processes, improving efficiency in document management and storage systems.

Education

Eaglevale High School
Sydeny ,NSW
01-1996

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Task delegation
  • Decision-making
  • Safety and security
  • Fire Warden
  • Customer engagement
  • Work planning and organization
  • Personnel training and development
  • Coaching and mentoring
  • Training and development
  • Relationship building and management
  • Order processing
  • Conflict de-escalation
  • Workflow coordination
  • Staff hiring and retention

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Audit through effectively helping with store processes.
  • Achieved sim alignment by completing grocery tasks with accuracy and efficiency.

Timeline

Area Support

Coles Supermarket
08.2015 - Current

Eaglevale High School
Stacey Ungaro