Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Vaccaneo

Brassall,QLD

Summary

Activities Facilitator with expertise in managing programs for individuals aged 6 to 65. Proven strengths in communication, problem-solving, and adaptability to meet each individual client's needs. Demonstrated ability in behavior management, personalized care plan development, and completing client documentation. Recognized for high productivity, organization, and effective relationship-building skills.

Overview

20
20
years of professional experience

Work History

Activities Facilitator

ALARA Qld
Ipswich, QLD
06.2022 - Current
  • Completed annual paperwork for caseload exceeding 50 clients.
  • Liaised with clients, careers, and stakeholders, fostering positive relationships.
  • Oversaw large group activities, ensuring successful outcomes.
  • Resolved conflicts among participants and staff through effective communication.
  • Planned regular support services, including scheduling and accommodation arrangements.
  • I represented the organization at external events and within the community.
  • Conducted risk assessments to maintain safety standards.
  • Managed client and staff complaints to improve service delivery.

Activities/ Rostering Officer

ALARA QLD
Ipswich, QLD
11.2017 - 06.2022
  • Supervised staff, ensuring effective client support within set ratios.
  • Planned and organized group activities to enhance engagement.
  • Liaised with clients, careers, and stakeholders to address needs and concerns.
  • Worked closely with facilitators within ALARA to promote client engagement.
  • Supervised staff in carrying out daily duties and activities.
  • Completed rostering tasks and managed staff leave requests efficiently.
  • Ensured the security and confidentiality of sensitive information.

Senior Support Worker

ALARA Qld
Ipswich, QLD
02.2014 - 11.2017
  • Facilitated skill development in independent living, budgeting, and cooking.
  • Delivered person-centered care by addressing individual client needs promptly.
  • Provided training for new Support Workers on clients' personal care techniques.
  • Ensured client safety through monitoring and proactive measures.
  • Assisted facilitators with various administrative tasks.
  • Demonstrated flexibility and availability to accommodate the client's rostering requirements.

Various Hospital Roles

Various Cafe/Pubs
01.2005 - 02.2014
  • Ensured compliance with health and safety regulations at all times.
  • Ensured that all liquor laws are observed while serving alcoholic beverages.
  • Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
  • Assigned duties and shifts to restaurant staff according to workload requirements.
  • Resolved customer complaints promptly and professionally.
  • Resolved customer complaints regarding food quality or services provided.
  • Developed good working relationships with fellow employees through effective communication.

Education

High School Diploma -

Rosewood State High School
12-2007

Skills

  • Client management
  • Event planning and coordination
  • Conflict resolution strategies
  • Staff supervision and development
  • Time management
  • Adaptability and flexibility in roles
  • Rostering management
  • Group facilitation expertise
  • Person-centered care approach
  • Risk assessment
  • Support plan development
  • Training and mentoring

Timeline

Activities Facilitator

ALARA Qld
06.2022 - Current

Activities/ Rostering Officer

ALARA QLD
11.2017 - 06.2022

Senior Support Worker

ALARA Qld
02.2014 - 11.2017

Various Hospital Roles

Various Cafe/Pubs
01.2005 - 02.2014

High School Diploma -

Rosewood State High School

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Stacey Vaccaneo