Stacey Wang
Adelaide,SA
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated groceries retailing expertise, including competitive offerings, pricing and market positioning.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manager position. Ready to help team achieve company goals.
Customer-focused professional with successful three-year career in international Asian groceries sector. Dynamic successful applying leadership and communication skills with customers, in busy business environment.
Overview
6
6
years of professional experience
Work History
Duty Manager
Homes Supermarket
Adelaide, SA
11.2019 - Current
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Rotated merchandise and displays to feature new products and promotions.
Leadership Student
SAIBT
Adelaide, SA
03.2020 - 07.2022
- Engaged in beginning of year orientations to assist students with initial adjustment to university academic life.
- Presented and drafted various scheduling options for students to help properly allocate time for classes, extra work and free-time.
- Organized community outreach to promote nutrition, physical activity and health among peers.
- Conducted peer-mediations between students to help resolve conflicts and reach agreements.
Food and Beverage Attendant
Social Street S2 Thai Restaurant
Adelaide, SA
12.2019 - 08.2020
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Trained new staff members on company policies and procedures.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
Volunteer Activities Coordinator
A&A Australian Education & Migration
Adelaide, SA
02.2017 - 06.2017
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Developed volunteer policies and procedures, codes of conduct and volunteer standards.
- Performed skills assessments to link volunteers to roles matching individual skills and competencies.
Education
Bachelor Of Business Admin. - Business
Torrens University Australia
Adelaide, SABachelor Of Arts - Film And Television
University of South Australia
Adelaide, SA07.2022
Skills
- Employee Development
- Cash Management
- Customer Service
- Team Supervision
- POS Transactions
- Billing and Payment Processing
- Directing Team Members
- Consumer Behavior
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Japanese
Elementary
Timeline
Leadership Student
SAIBT
03.2020 - 07.2022
Food and Beverage Attendant
Social Street S2 Thai Restaurant
12.2019 - 08.2020
Duty Manager
Homes Supermarket
11.2019 - Current
Volunteer Activities Coordinator
A&A Australian Education & Migration
02.2017 - 06.2017
Bachelor Of Business Admin. - Business
Torrens University Australia
Bachelor Of Arts - Film And Television
University of South Australia
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