A results-focused worker, dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Hi, I’m
Staci Roworth
Summary
Overview
8
years of professional experience
Work History
Tropical Phoenix Garden Restaurant
Manager on Duty
03.2015 - 07.2017
Job overview
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Trained employees in essential job functions.
Muffin Break
Cafe Assistant
05.2013 - 12.2013
Job overview
- Enhanced customer satisfaction by providing timely and accurate order processing.
- Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
- Collaborated with team members to streamline beverage preparation, reducing wait times for customers.
- Increased repeat business by fostering strong relationships with customers through exceptional service.
The Reject Shop
Retail Cashier
11.2011 - 11.2012
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash-handling services.
- Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
- Assisted with store inventory management, ensuring timely replenishment of stock on sales floor.
- Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
- Balanced cash drawer at end of each shift, ensuring accuracy and accountability.
BB Print
Printing Press Operator Assistant
01.2010 - 10.2011
Job overview
- Skilled at working independently and collaboratively in team environment.
- Assisted in maintaining a safe work environment by following safety guidelines and assisting with equipment maintenance.
- Achieved consistent colour matching by mixing ink colours accurately according to specifications.
- Ensured accurate prints by precisely aligning plates on press machine before each run.
Education
Tauranga Girls CollegeTauranga
High School Diploma
12.2014
University Overview
National Youth Drama SchoolHastings
Cutting Edge Theatre from Visual And Performing Arts
06.2014
University Overview
Skills
- Customer service-oriented
- Time management skills
- Strong work ethic
- Goal-oriented
- Adaptability
- Excellent communication skills
- Childcare experience
- Scheduling proficiency
- Technical knowledge
- Staff Training and Development
- Crisis Management Skills
- Emotional Support
Additional Information
Additional Information
Honest & Reliable Determined and dedicated to work Effective organisation and time management skills Able to work by self or as part of a team Punctual Helpful., Art Fashion Physical Fitness., In conclusion, I am a reliable, trustworthy employee and can promise my future employer a dedication & loyalty to their Organisation.Additional Information
Additional Information
I have been away from work for the past couple of years as I have a child with extra needs that required me to be a full time caregiver and unable to work, now that he is of school age and his dad's side have stepped up I eagerly look forward to stepping back into the work environment.
Timeline
Manager on Duty
Tropical Phoenix Garden Restaurant
03.2015 - 07.2017
Cafe Assistant
Muffin Break
05.2013 - 12.2013
Retail Cashier
The Reject Shop
11.2011 - 11.2012
Printing Press Operator Assistant
BB Print
01.2010 - 10.2011
Tauranga Girls College
High School Diploma
National Youth Drama School
Cutting Edge Theatre from Visual And Performing Arts
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