Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacie Gordon

Perth,Australia

Summary

Enhanced service quality by effectively delegating tasks and integrating customer feedback into operational strategies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Assistant

Rockwear
Rockingham
05.2025 - Current
  • Assisted customers in selecting products to enhance shopping experience and drive sales.
  • Managed inventory levels, ensuring optimal stock availability and reducing discrepancies.
  • Coaching and mentoring team members to upskill their product knowledge, sales techniques and customer service.
  • Meeting and exceeding sales targets and KPI's.
  • Developed and maintained strong relationships with clientele to foster loyalty and repeat business.
  • Collaborated with team members to achieve daily sales targets through effective communication strategies.

Service Supervisor

Coles
Warnbro, WA
09.2018 - 06.2025
  • Lead an 8-member team, optimising task delegation for enhanced service delivery.
  • Facilitate customer feedback integration, boosting product and service quality.
  • Ensure high-standard customer service, resolving queries and complaints effectively.
  • Mentor new hires through personalised training, fostering team growth.
  • Supervised daily operations, ensuring adherence to company policies and procedures.

Cafe All Rounder

Hotel Clipper
Rockingham, WA
01.2022 - 02.2023
  • Handled payments and ensured accurate transactions, boosting customer satisfaction.
  • Maintained composure during busy periods, enhancing team efficiency.
  • Kept workspace organised, aiding quick resource access for coworkers.
  • Memorised diverse drink recipes, improving service speed.
  • Streamlined order-taking process, reducing wait times and improving overall customer throughput during peak hours.

Education

High School - undefined

Warnbro Community High School
Warnbro, WA
11.2015

Skills

  • Time Management
  • Customer Service
  • Multitasking
  • Organisation
  • Team Building
  • Supervisory

Certification

  • Certificate II: Information Technology Nov 2015
  • Responsible Service of Alcohol Jan 2022
  • Food Handlers Certificate Apr 2024

Timeline

Sales Assistant

Rockwear
05.2025 - Current

Cafe All Rounder

Hotel Clipper
01.2022 - 02.2023

Service Supervisor

Coles
09.2018 - 06.2025

High School - undefined

Warnbro Community High School
Stacie Gordon