Summary
Overview
Work History
Education
Skills
Languages
References
Extracurricular Activities
Timeline
Generic

Stacy Chung

Melbourne,VIC

Summary

A motivated undergraduate student with strong communication and organization skills. I am seeking to secure full time employment in an environment that allows to be innovation and taking initiative. I have acquired skills and knowledge across various areas whilst undergoing other employment, enabling work efficiency within intense customer service roles and teams.

Overview

7
7
years of professional experience

Work History

Youth Mentor

YLead
01.2020 - Current
  • Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
  • Encouraged the exploration of personal interests by guiding youths in identifying their strengths and passions.
  • Served as a positive role model by exhibiting strong work ethic, time management skills, and commitment to personal growth throughout the mentoring relationship.
  • Established a safe and supportive environment for open discussion, fostering strong relationships between mentors and mentees.

Team Member

Bunnings Warehouse (Hawthorn)
08.2019 - Current
  • Working in the Nursery department where I obtained extensive knowledge on gardening and landscaping
  • Trained new team members and helped develop the 'Click and Collect' system during lockdown
  • Provided customer service at registers, lay-by counter and on retail floor
  • Responded to all customer enquiries, providing support and guidance
  • Assisted with restocking of products whilst cleaning and organising the environment
  • Supported visual merchandising standards while setting up new displays and preserving high attention to detail
  • Maintained knowledge of new and rotating stock consistently.

Snowsports Instructor

Lake Mountain Alpine Resort
06.2019 - 09.2022
  • Expanded student knowledge on various snowsport techniques, enabling them to progress from beginner to advanced levels over time.
  • Effective communication with all departments of the resort
  • Organising schedules and timetable for lesson bookings at reception
  • Helping customers of all abilities to grasp understanding of different snowsport components
  • Being able to stay composed and take initiative when unexpected circumstances arise.

Assistant Manager

St Georges Motor Inn
07.2017 - 01.2019
  • Working at front reception taking bookings, checking guests in and out with a friendly demeanour
  • Balancing daily accounts, handling payments in cash and with EFTPOS machine, counting register float and organising invoices
  • Ensuring customers are satisfied with their experience and always seeking suggestions to improve
  • Supported the chef in the kitchen with cooking and waiting tables, as well as making beverages.

Education

Bachelor of Arts - Pyschology

Monash University
Clayton, VIC
06.2023

IVANHOE GIRLS GRAMMAR SCHOOL
01.2019

Skills

  • Fluent Bilingualism
  • Working With Children Check
  • Windows/Macbook systems
  • MS Office (Word, Excel, PowerPoint, Outlook)
  • Approachable and amicable
  • High aptitude
  • Creative problem-solver
  • Dedicated and eager to learn

Languages

ENGLISH
CHINESE (MANDARIN)

References

  • ZOE MERIDETH-BROWN, yLead Association, CEO +61 408 679 918
  • RILEY PICKERING, Bunnings, Coordinator +61 467 923 000

Extracurricular Activities

Centre for Multicultural Youth (REVERB) (2021) yLead: ASLC 2021 Mentor, In-Schools Volunteer (2019-Present) Banyule City Council (JETS Program, Festival Volunteer, Truth4Youth, Headspace YAC) (2015 - 2019) Girls Sports Victoria: Swimming, Soccer, Cross-Country Skiing Urban Camp with Brotherhood of St Lawrence (2016) The Salt Foundation (2016-2017)

Timeline

Youth Mentor

YLead
01.2020 - Current

Team Member

Bunnings Warehouse (Hawthorn)
08.2019 - Current

Snowsports Instructor

Lake Mountain Alpine Resort
06.2019 - 09.2022

Assistant Manager

St Georges Motor Inn
07.2017 - 01.2019

Bachelor of Arts - Pyschology

Monash University

IVANHOE GIRLS GRAMMAR SCHOOL

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Stacy Chung