Stacy De Luca
Morley,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Pure Romance Business Owner
Self Employed
Morley , WA
06.2019 - Current
- In home party planning business offering a wide variety of products including: bath, body, beauty, massage, relationship enhancements products and adult toys.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Spa Therapist
Annasha Day Spa
Gooseberry Hill, WA
06.2013 - 06.2018
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained care products inventory and inspected equipment and selling areas for stock checks and organisation.
- Booked appointments, answered phones, greeted clients, handled payments and general administration.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Sterilized equipment for patient treatments.
- Fostered friendly, warm and exceptional customer experience.
- Educated patients on treatment options.
- Welcomed clients arriving for appointments.
- Stocked treatment rooms with proper supplies.
- Carried out product inventory checks, charting and consultations.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Informed guests of appropriate products available to increase retail sales.
- Assisted manager with daily spa operations.
- Handled busy schedules and stayed on top of key deadlines.
Nursery Hand
Chatfields Tree Nursery
Tammin, WA
01.2009 - 05.2010
- Unloaded plants and nursery items from delivery trucks.
- Carefully maintained plant health through watering and proper fertilization to minimize losses and waste.
- Planted, cultivated and harvested various types of trees, shrubs and plants.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Administrative Assistant/Customer Service
Various Employers
Bristol, United Kingdom
10.2000 - 10.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Investigated and resolved customer inquiries and complaints quickly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
Education
Sexual Wellness Certification - Sexual Health & Wellness
Pro Academy
United States Of America 09.2022
Certificate 1 & 2 Reiki - Holistic Health
Private Practice Nat Nairn
Perth, WA07.2013
Diploma of Beauty Therapy
Australian College of Beauty Therapy
Perth, WA11.2011
Matric Year 12 Graduate -
Amanzimtoti High School
South Africa11.1999
Skills
- Teambuilding
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Written Communication
- Organization and Time Management
- Self-Motivated
- MS Office
- Data Entry
- Attention to Detail
- Problem-Solving
- Good Telephone Etiquette
Timeline
Pure Romance Business Owner
Self Employed
06.2019 - Current
Spa Therapist
Annasha Day Spa
06.2013 - 06.2018
Nursery Hand
Chatfields Tree Nursery
01.2009 - 05.2010
Administrative Assistant/Customer Service
Various Employers
10.2000 - 10.2008
Sexual Wellness Certification - Sexual Health & Wellness
Pro Academy
Certificate 1 & 2 Reiki - Holistic Health
Private Practice Nat Nairn
Diploma of Beauty Therapy
Australian College of Beauty Therapy
Matric Year 12 Graduate -
Amanzimtoti High School
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