Starla Lencz
Maryborough,QLD
Summary
I moved to Maryborough a year ago and attended the James Nash State High School in Gympie. I found a passion for working so I bring an enthusiastic and positive energy to all my jobs. I have been fortunate enough to have learnt exceptional customer services skills, safe food handling, how to work as a team player or unsupervised. Whilst | am 17 years old. I am extremely punctual, confident and strive for excellence in everything I do.
Overview
2
2
years of professional experience
Work History
Front of House Employee
The Victory Store
02.2024 - 08.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Brewed coffee and tea and changed out drink station syrups.
- Documented customer orders and conveyed special requests to kitchen staff.
Kitchen Hand / Front House Employee
Gold Bean
09.2023 - 01.2024
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Removed trash and cleaned kitchen garbage containers.
- Managed time to juggle multiple tasks simultaneously with ease.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Transported food items from storage areas to kitchen for prepping.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Followed recipes and chef instructions to prepare food correctly.
- Followed food safety practices and sanitation guidelines.
Front of House Employee
Delights of India
11.2022 - 12.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Accurately operated cash register to process customer payments.
Education
Responsible Service of Alcohol
James Nash State High School
Gympie, QLDSkills
- Food Safety Measures
- Verbal and Written
Communication - Food and Beverage Service
Cleaning and Sanitation
- Kitchen Cleaning and
Maintenance
Accurate Cash Handling
Dedicated Work Ethic
Workplace Health and Safety
Team Collaboration
Personal Grooming Standards
Professional Relationships - Guest Satisfaction
Timeline
Front of House Employee
The Victory Store
02.2024 - 08.2024
Kitchen Hand / Front House Employee
Gold Bean
09.2023 - 01.2024
Front of House Employee
Delights of India
11.2022 - 12.2023
Responsible Service of Alcohol
James Nash State High School