Starla Williams
Perth
Summary
Proven to excel in high-pressure environments, I enhanced guest satisfaction and operational efficiency at Palm Beach Cafe through exceptional customer service and strong multitasking abilities. Leveraging skills in food safety practices and guest engagement, I consistently delivered attentive service, contributing to a notable increase in repeat business. My ability to resolve conflicts with tact underscores my commitment to creating a positive dining experience.
Friendly and outgoing with passion for delivering exceptional customer service. Possesses strong communication skills and keen ability to learn quickly, ensuring efficient and effective service. Ready to contribute to positive dining experience by providing attentive and courteous service.
Developed strong communication and multitasking skills in high-energy dining environment, looking to transition into new field. Skilled in delivering exceptional customer service and managing multiple tasks simultaneously under pressure. Ready to bring positive attitude and commitment to excellence to new opportunity.
Experienced with delivering exceptional customer service in fast-paced dining environment. Utilizes strong communication skills and attention to detail to enhance guest satisfaction. Knowledge of efficient multitasking and teamwork to ensure smooth operations.
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Waitress Trainee
Palm Beach Cafe
06.2022 - 09.2022
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
- Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Awesome Festival Worker
Awesome Festival
09.2019 - 10.2019
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Delivered exceptional customer service at information booths, offering accurate details about schedules, locations, and attractions within the event grounds.
- Maintained inventory control of supplies/materials needed for daily operations; replenishing items as necessary to ensure continued functionality.
- Assisted artists/vendors during setup process; loading/unloading equipment while adhering to strict safety protocols.
- Managed merchandise booth, accurately handling transactions and maintaining an organized inventory of products available for purchase.
- Aided in planning efforts by participating in pre-event meetings, contributing valuable insights based on prior experience.
- Monitored social media channels during the event to address emerging issues or inquiries from attendees in realtime.
- Maximized attendee satisfaction by efficiently resolving concerns and directing them to appropriate resources.
- Leveraged strong communication skills to relay important announcements or updates via walkie-talkie, ensuring all team members stayed informed.
Babysitting
Parents Of Children
07.2017 - 10.2017
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
Waitress Volunteer
Kims Chinese Restaurant
04.2015 - 06.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Youth Futures
Midland, WA10-2022
Skills
- Cleanliness
- Table setting
- Order taking
- Handling complaints
- Cash handling
- Memory retention
- Food presentation
- Allergy awareness
- Personal grooming
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Food handling safety
- Conflict resolution
- Complaint resolution
- Physical stamina
- Basic math
- Order processing
- Beverage service
- Plate carrying techniques
- Food service etiquette
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Menu memorization
- Guest engagement
- Guest seating
- Order accuracy
- Service prioritization
- Performance improvement
- Food safety practices
- Food and beverage pairings
- Safe food handling
- Supply restocking
- Table bussing
Accomplishments
- Resolved product issue through consumer testing.
- Achieved great customer service by completing handling food and drinks with accuracy and efficiency.
Languages
English
Native or Bilingual
Interests
- Music
- Crafting and DIY Projects
- I have a passion for photography and editing photos
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Interior Design
- Fashion
- I enjoy cooking for friends and family gatherings
- I like trying new recipes and food trends
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
- Watching Movies and TV Shows
- I like working with my hands and fixing things
- I like looking at the stars and learning about constellations
- I enjoy helping others and giving back to the community
- Avid Reader
- I participate in low-impact exercises to strengthen core muscles
- Yoga
- Regularly practice mindfulness and meditation for overall wellness
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Waitress Trainee
Palm Beach Cafe
06.2022 - 09.2022
Awesome Festival Worker
Awesome Festival
09.2019 - 10.2019
Babysitting
Parents Of Children
07.2017 - 10.2017
Waitress Volunteer
Kims Chinese Restaurant
04.2015 - 06.2015
High School Diploma -
Youth Futures
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