Summary
Overview
Work History
Education
Skills
Websites
Personal Attributes ands Skills
Timeline
Generic

Steef Vendy

Merrylands,Australia

Summary

Experienced and results-oriented business leader with a strong background in strategic business planning and team development. Proven ability to recruit and train employees at all levels, ensuring they are equipped to meet customer and business demands. Resourceful in finding innovative solutions to meet unique needs.

Overview

16
16
years of professional experience

Work History

Director/Owner

Saku Official
12.2019 - Current
  • Conducted regular performance reviews for staff members, providing constructive feedback aimed at boosting morale and job satisfaction levels overall.
  • Ensured compliance with industry regulations, maintaining legal standing as a responsible business owner.
  • Expanded product offerings through market research and customer feedback analysis, resulting in increased sales.
  • Directed the planning and execution of special events or promotions that drove customer engagement and loyalty rates higher than ever before.
  • Oversaw daily operations, ensuring smooth functioning of the business while maintaining a high level of productivity.
  • Managed inventory control systems, optimizing stock levels for maximum efficiency without compromising availability or quality.
  • Increased customer satisfaction through exceptional service and timely response to inquiries.
  • Streamlined business operations by implementing efficient processes and organizational systems.
  • Established strong relationships with vendors, suppliers, and partners for cost-effective purchasing decisions.
  • Mentored and developed employees for growth within the company, promoting from within when possible.
  • Managed financials, budgeting, and forecasting to ensure profitability and maintain fiscal responsibility.
  • Improved team collaboration by fostering a positive work environment conducive to open communication and problem-solving.

Business Manager

Blackwattle Deli
03.2015 - 11.2019
  • Ran the day to day operations
  • Constantly maintaining and improving store’s pleasant outlook
  • Created weekly staff rostering
  • Created and contributed in business marketing
  • Weekly cash banking
  • Cash reconciliation
  • Maintaining stock level, stock ordering and stock taking,
  • Set up Price Level Unit & Stock Keeping Unit
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Negotiated contracts with suppliers and vendors, securing favourable terms for the company while maintaining strong relationships.
  • Assisted with hiring process and training of new employees.

Operations Supervisor

Blackwattle Deli
04.2014 - 03.2015
  • Supervising business daily operations,
  • Constantly maintaining and improving store’s pleasant outlook
  • Assisting Business Manager in duty roster
  • Creating and contributing in business marketing
  • Weekly cash banking, Cash reconciliation
  • Stock ordering and stock taking
  • Contributing in setting Price Level Unit & Stock Keeping Unit

Barista

Blackwattle Deli (Café)
08.2013 - 03.2014
  • Making great cups of coffee,
  • Setting up the store including closing and opening,
  • Providing prompt service while taking orders, serving and closing transactions.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Team Leader

Boost Juice Bar
03.2010 - 08.2013
  • Training team members
  • Daily cash banking
  • Book-keeping
  • Stock taking and stock ordering
  • Cleaning and maintaining work stations/areas
  • Providing prompt service while taking orders, serving and closing transactions.

Sales Representative

Mo’s Mobile
02.2009 - 03.2011
  • Obtains business and serves current accounts by monitoring competitors
  • Prospecting and contacting potential customers
  • Closing sales, Building and expanding accounts
  • Book-Keeping
  • Resolving customers issues

All rounder

Jenny’s Café
12.2008 - 05.2009
  • Washing up
  • Providing prompt service while taking orders, serving and closing transactions
  • Assisting in coffee making
  • Cleaning and maintaining work stations/areas

Education

Bachelor of Business (Accounting) -

King’s Own Institute
03.2015

Advanced Diploma of Accounting -

Strathfield College, Sydney
08.2012

Diploma of IT Multimedia -

Central College, Sydney
07.2011

Skills

  • Customer Relations
  • Operations Management
  • Business Analysis
  • Marketing expertise
  • Small business operations
  • Human Resources
  • Staff Management
  • Strategic Planning
  • Staff hiring
  • Product branding
  • Problem-Solving
  • Inventory Tracking and Management

Personal Attributes ands Skills

  • Experienced manager and business owner.
  • Outstanding customer service, possess good personality, communication skills and public relation skills
  • Highly organized, dedicated with positive attitude
  • Capable of working under pressure in a busy and challenging environment
  • Dedicated, results driven yet carry contagious enthusiasm and energy
  • Aptitude for problem solving and able to handle multiple tasks
  • Commitment to always provide quality service and professionalism
  • Contributing, supportive team leader with integrity and strong work ethic
  • Cleanliness, accuracy and speed of work
  • Willing to learn new skills and open to constructive feedback
  • Punctual and courteous
  • Able to work independently as well as part of a team.

Timeline

Director/Owner

Saku Official
12.2019 - Current

Business Manager

Blackwattle Deli
03.2015 - 11.2019

Operations Supervisor

Blackwattle Deli
04.2014 - 03.2015

Barista

Blackwattle Deli (Café)
08.2013 - 03.2014

Team Leader

Boost Juice Bar
03.2010 - 08.2013

Sales Representative

Mo’s Mobile
02.2009 - 03.2011

All rounder

Jenny’s Café
12.2008 - 05.2009

Bachelor of Business (Accounting) -

King’s Own Institute

Advanced Diploma of Accounting -

Strathfield College, Sydney

Diploma of IT Multimedia -

Central College, Sydney

Similar Profiles

CREATE PROFILE
Steef Vendy