Stefan Holm
Mosman,NSW
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service practices and adept at exploring different solutions to address customer needs effectively. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Inventory Management + Delivery Driving
Workit Spaces/SKUtopia
- Developed comprehensive training programs for warehouse staff, resulting in increased productivity levels and reduced errors in inventory handling.
- Ensured timely processing of high-volume orders by coordinating cross-functional teams without compromising accuracy or customer satisfaction.
- Ensured efficient and punctual deliveries by utilizing optimal routes.
Administration/Receptionist
Sydney Osteopathy & Chiropractic Centre/Podiatry First
08.2023 - Current
- Created and maintained professional patient environment while effectively managing supplies
- Enhanced efficiency of invoice processing by accurately inputting data into financial software applications.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
Retail Store Manager
Just Jeans Eastgardens/Warringah Mall/Bondi Junction
10.2022 - 04.2024
- Enhanced customer satisfaction by providing attentive service, promptly resolving issues, and delivering personalized recommendations.
- Collaborated with fellow store managers in the retail chain to exchange best practices, resolve obstacles, and enhance overall company performance.
- Minimized inventory losses caused by theft, damage, or misplacement through the implementation of comprehensive loss prevention measures.
Private Music Tutor
Guitarforall
03.2020 - 04.2023
- Incorporated imaginative instructional approaches that enhanced student involvement and sustained their curiosity towards acquiring fresh insights.
- Established strong connections with 80+ students to facilitate open communication and support their growth in music.
- Coordinated scheduling with families, ensuring consistent attendance at lessons, which facilitated steady progress over time
Education
Diploma - Audio Engineering
University of Sydney
Sydney, NSW10.2025
Skills
- Fluent in English and Japanese
- Experienced in high workloads and team correspondence
- Data analysis and strategic delegation
- Document Management
- Meeting Coordination
Timeline
Administration/Receptionist
Sydney Osteopathy & Chiropractic Centre/Podiatry First
08.2023 - Current
Retail Store Manager
Just Jeans Eastgardens/Warringah Mall/Bondi Junction
10.2022 - 04.2024
Private Music Tutor
Guitarforall
03.2020 - 04.2023
Inventory Management + Delivery Driving
Workit Spaces/SKUtopia
Diploma - Audio Engineering
University of Sydney
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