Stefan Marques
Rowville,VIC
Summary
Professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Optical Assistant
Specsavers Optometrists
11.2021 - Current
- Collaborated with the optical team to meet monthly sales targets, driving business growth.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- Front of House Supervisor - Streamlined patient scheduling with efficient appointment management, resulting in improved patient flow.
- In-Store Trainer - Train and mentor new team members on optical products, customer service, and sales techniques.
Web Developer
Newton's Goan Cuisine
10.2016 - Current
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Adhered to SEO best practices while designing sites.
Dental Assistant (Work Experiance)
Angel Dental
09.2019 - 10.2019
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared patient x-rays and images for dentist review.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Education
Bachelor of Business And Arts - Management And International Relations
Monash University
Clayton, VIC10-2025
High School -
Mazenod College
Mulgrave10-2021
Skills
- Customer Service
- Appointment Scheduling
- Optical knowledge
- Problem-solving skills
- Teamwork and Collaboration
- Reliable and punctual
Timeline
Optical Assistant
Specsavers Optometrists
11.2021 - Current
Dental Assistant (Work Experiance)
Angel Dental
09.2019 - 10.2019
Web Developer
Newton's Goan Cuisine
10.2016 - Current
Bachelor of Business And Arts - Management And International Relations
Monash University
High School -
Mazenod College
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