Stefan Suba
Logan City, Brisbane,QLD
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Manager's Assistant
Lidl Slovakia
07.2021 - 08.2022
- Ran errands to support daily needs of management to successfully run the shop
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Created employee schedules to align coverage with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Project Manager
Domov V Prirode N.o.
05.2019 - 03.2021
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Negotiated and managed third-party contracts related to project deliverables.
Brand Promoter
Philip Morris International Inc.
06.2018 - 03.2019
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Conducted consumer surveys and analyzed purchasing trends.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Worked with team to achieve sales goals for products.
Territory Sales Executive
Philip Morris International Inc.
05.2016 - 05.2018
- Conducted regular market visits/analysis to identify new opportunities for territory sales growth.
- Managed over 500 accounts within western Slovakia territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Education
Master of Applied Ethic - Applied And Professional Ethics
Constantine The Philosopher University in Nitra,SR
Nitra, Slovakia06.2020
Bachelor of WHS Officer - Health And Safety At Work
Constantine The Philosopher University in Nitra,SR
Nitra, Slovakia08.2017
Skills
- Document and File Management
- Directing Team Members
- Call Handling
- Accounting and Bookkeeping
- Personnel Scheduling
- Effective Problem-Solving
- Sales Goal Achievement
sport, travel/exploring and learning/selfdevelopment
I love movement, move myself and move around, that's the reason why im doing any kind of sport since I remember my first memories.
Doesn't matter how circumstances are changing, I know I'll find time to go for a walk or play volleyball with friends or hit the gym.
Good physical condition is great for traveling, you know in case I have to take big bag to airport or go for advanced hiking trip.
I personally believe, learning help me grow. I never stop learning new things, interest about new subjects and stop focusing on my selfdevelopment.
Timeline
Manager's Assistant
Lidl Slovakia
07.2021 - 08.2022
Project Manager
Domov V Prirode N.o.
05.2019 - 03.2021
Brand Promoter
Philip Morris International Inc.
06.2018 - 03.2019
Territory Sales Executive
Philip Morris International Inc.
05.2016 - 05.2018
Master of Applied Ethic - Applied And Professional Ethics
Constantine The Philosopher University in Nitra,SR
Bachelor of WHS Officer - Health And Safety At Work
Constantine The Philosopher University in Nitra,SR
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