Stefani Beltran
Early Childhood Educator / Sales Consultant
Coburg,VIC
Summary
Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Diamond Factory
09.2023 - Current
- Exceeded sales targets consistently by employing effective sales strategies and techniques.
- Assisted clients in selecting appropriate settings and mounts for their chosen diamonds based on personal preferences and style considerations.
- Responded promptly to client inquiries via phone or email, delivering exceptional customer service that exceeded expectations.
- Conducted detailed appraisals of diamonds and other precious gemstones, providing accurate valuations for clients'' insurance or resale needs.
- Enhanced client satisfaction by providing customized diamond consultation services tailored to individual preferences and budgets.
- Trained junior consultants in best practices related to diamond consultation services, fostering culture of collaboration and learning within my team.
- Maintained up-to-date knowledge on industry trends through continuous education, trade shows, conferences, and networking opportunities.
- Coordinated with clients, suppliers and manufacturers to create custom, quality works of jewelry.
- Fostered positive work environment built on open communication, teamwork, and mutual respect among colleagues.
- Developed strong relationships with clients, earning repeat business and referrals for new customers.
- Responded to telephone and in-person requests for information.
- Conducted informative presentations for customers on various topics such as diamond grading or gemstone origins.
- Maintained clean and visually appealing store environment, showcasing jewelry pieces effectively for customers.
- Enhanced customer experience with personalized follow-up calls after major purchases or repairs, fostering trust and loyalty among clients.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
- Managed over 50 costumer call per day and 7 appointments for day.
Early Childhood Educator
Melbourne
01.2019 - 08.2023
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents and other staff about student progress.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Jewelry Salesperson
Myer Melbourne
05.2018 - 01.2019
- Increased sales and customer satisfaction through personalised servicing.
- Completed store opening and closing procedures as per company guidelines.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
- Located merchandise across various stores to address customer needs.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Informed customers of upcoming promotions.
School Cleaning Supervisor
Melbourne
05.2017 - 05.2018
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Supervised supplies in inventory and submitted reorder requests.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
Diploma in Early Childhood And Care
Melbourne City Institute of Education
Melbourne, VIC 04.2001 -
Journalism - Journalism
Uninpahu
Skills
Product and Service Sales
Cash Handling
Adaptable and Flexible
Communications Strategies
People and Team management
Approachable and Enthusiastic
Verbal Communication
Social Media
Teamwork
Phone Etiquette
Multitasking
Relationship Building
Task Prioritization
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sales Consultant
Diamond Factory
09.2023 - Current
Early Childhood Educator
Melbourne
01.2019 - 08.2023
Jewelry Salesperson
Myer Melbourne
05.2018 - 01.2019
School Cleaning Supervisor
Melbourne
05.2017 - 05.2018
Diploma in Early Childhood And Care
Melbourne City Institute of Education
04.2001 -
Journalism - Journalism
Uninpahu
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