STEFANIA BELTRAN HERNANDEZ

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.

Working as a picker, scanning, shipping procedures, replenishing, putaway, labelling, stock counting, creating and deleting, analyst, training, and onboarding of new employees, Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations. Achieved timely dispatch of orders using effective time management strategies during the picking process. Completed cycle counts and monthly inventory.

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.
• Managed export operations for major clients like Avianca.
• Monitored compliance with air and maritime logistics procedures.
• Delivered performance reports and process improvements.
• Investigated discrepancies in shipping documents and resolved issues with vendors.
• Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
• Managed import and export of hazardous materials in compliance with applicable laws and regulations.
• Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
• Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
• Streamlined import and export processes by implementing effective documentation procedures.
• Processed customs declarations and maintained records of customs documents.

• Collaborated with customs brokers to expedite clearance of shipments and avoid penalties or delays.
• Enhanced customer satisfaction with timely order processing and proactive issue resolution.
• Reduced shipping costs by negotiating favorable rates with freight forwarders and carriers.
• Supported company growth by identifying areas for improvement within the export process and suggesting solutions.

• Collaborated with customs brokers to expedite clearance of shipments and avoid penalties or delays.
• Enhanced customer satisfaction with timely order processing and proactive issue resolution.
• Coordinated maritime and air export operations, including document management.
• Supported company growth by identifying areas for improvement within the export process and suggesting solutions.

• Greenwich College, General English course
  Level: Upper Intermediate

• National WHS General Construction Training: White Car

Institution: Chamber of Commerce of Bogotá Degree: Customs, exchange, and tax aspects in international operations.

• Authorized economic operator. - Connect Américas, Bogota, Colombia - Onine

Institution: Chamber of Commerce of Bogotá Degree: Import process in Colombia.
March 7, 2019