Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Certification
References
Timeline
Generic

Stefania De Leo

Perth,WA

Summary

Results-driven professional with a proven track record at Ambius Indoor Plants, specializing in identifying revenue-enhancing opportunities and cultivating strong client relationships. Expertise in contract negotiation and strategic planning has consistently met performance goals, contributing to substantial business growth. A collaborative approach focused on client needs ensures high satisfaction and financial success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Business Developer Consultant and KAM

Ambius Indoor Plants part of Rentokil Initial
Perth, WA
09.2021 - Current
  • Identified and pursued new business opportunities within new and existing key accounts to increase revenue streams.
  • Established strong relationships with clients through regular communication and follow-up activities.
  • Conducted regular business reviews with key clients to assess product and service performance and identify improvement areas.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Engaged customers in meaningful conversations to identify needs and requirements.
  • Resolved client complaints and inquiries regarding products, services, and accounts.
  • Managed account portfolios, keeping detailed records of account activities, transactions, and progress.
  • Conducted meetings with clients to discuss their objectives, challenges, and strategies.
  • Partnered with team members in designing impactful plans for sales growth.
  • Developed customized presentations and proposals to meet the specific needs of key accounts.
  • Maintained positive working relationships with customers, suppliers, and stakeholders.
  • Established and maintained strong relationships with decision-makers and influencers within key accounts.
  • Represented company at professional gatherings to attract new business opportunities.
  • Successfully negotiated multi-year contracts.
  • Collaborated with cross-functional teams, including design, architecture, finance, operations, and marketing, to launch new products and services successfully.
  • Utilised creative problem solving techniques to resolve conflicts between clients or departments while maintaining positive relationships with all parties involved.

New Homes Sales Assistant

Aveling Homes
Perth, WA
02.2019 - 07.2021
  • Identified potential buyers through cold calling.
  • Greeted customers and provided them with information about the new homes for sale.
  • Analyzed customer feedback data from surveys, and provided recommendations for improvement.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Communicated with clients to determine property needs and budget constraints.
  • Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
  • Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
  • Created professional sales presentations to effectively communicate product quality and market comparisons.
  • Performed administrative duties such as scheduling appointments, filing documents, preparing reports.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Italian Language Teacher

Self Employed
Perth, WA
01.2018 - 06.2021
  • Taught Italian language classes to students of varying levels and ages.
  • Encouraged collaboration among students through group work assignments and discussions.
  • Provided individual support to students struggling with Italian language concepts.
  • Conducted regular reviews of class material to ensure comprehension of key concepts.
  • Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
  • Educated students about foreign cultures through immersive activities.
  • Promoted safe and clean classroom environment conducive to individualized and small group needs.
  • Utilized technology such as multimedia presentations to enhance the learning experience.
  • Evaluated student progress through regular assessments and provided constructive feedback.
  • Created and implemented classroom activities, projects, tests, and assessments to evaluate student progress in learning Italian.
  • Engaged in professional development activities such as attending conferences on teaching foreign languages.

Forensic Graphologist

Perscripta Law
Italy
01.2012 - 08.2017
  • Handwriting analysis and examining handwriting samples to determine authenticity, or detect forgeries.
  • Analyze the characteristics of handwriting, such as slant, size, pressure, spacing, and stroke formation, to provide insights.
  • Coordinated interactions among clients, court officials, and legal representatives.
  • Comparing signatures on documents to determine whether they are genuine or forged.
    Use scientific methods and handwriting comparison techniques to identify inconsistencies.
  • Identifying the writer of an anonymous document or piece of writing by comparing it to known handwriting samples.
  • Providing expert analysis on the likelihood that a particular individual authored a document.
  • Investigate and determine whether a document has been altered, tampered with, or forged.
  • Examine ink, paper, and writing patterns to spot signs of manipulation.
  • Psychological profiling analyzes handwriting to infer the emotional state, psychological traits, or personality of the writer.
  • Assist in the verification of important documents, such as wills, contracts, etc.
  • Examine paper types, ink, and writing styles to assess the age and authenticity of the document.
  • Providing expert witness testimony in court regarding the findings from handwriting analysis.
  • Explaining the methods used in handwriting comparison, and the conclusions drawn from the analysis.
  • Consultation for Law Enforcement: Collaborate with law enforcement agencies on cases involving handwritten evidence, such as ransom notes, or threatening letters.ble psychological state or intent behind certain types of writing.

Education

M.D. - Law

Magna Graecia University
Italy
03-2015

Skills

  • Relationship building and rapport
  • Contract negotiation expertise
  • Problem solving
  • Revenue development
  • Performance goals
  • Sales leadership
  • Prospect targeting
  • Sales follow-up
  • Proposal writing
  • Time management
  • Forecasting
  • Appointment scheduling
  • Client presentations
  • Articulating ideas clearly
  • Strategic planning
  • Effective Team Collaboration

Affiliations

  • Volunteering
  • Gardening
  • Volleyball

Accomplishments

  • Innovation Sales Award 2023-2024
  • Personal Best 250% of Target

Languages

Italian
Native/ Bilingual

Certification

  • Interior Design and Decoration

References

References available upon request.

Timeline

Business Developer Consultant and KAM

Ambius Indoor Plants part of Rentokil Initial
09.2021 - Current

New Homes Sales Assistant

Aveling Homes
02.2019 - 07.2021

Italian Language Teacher

Self Employed
01.2018 - 06.2021

Forensic Graphologist

Perscripta Law
01.2012 - 08.2017

M.D. - Law

Magna Graecia University

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Stefania De Leo