Stefania Loreti
Bexley,NSW
Summary
Caring Disability Support Worker skilled at working with individuals living with physical, intellectual and mental health disability (schizophrenia, bipolar disorder, paranoid personality). Versed in daily living support, meal preparation, and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
10
10
years of professional experience
Work History
Disability Support Worker
INFINITY CARE
05.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Manager
CUBBYHOUSE
07.2023 - 05.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Restaurant Manager
OSTERIA RIVA
10.2022 - 04.2023
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Disability Support Worker
ASSURE ABILITY
08.2021 - 11.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Restaurant Manager
TAPAVINO
12.2021 - 08.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Restaurant Supervisor
DISTRICT BRASSERIE
01.2020 - 12.2021
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Restaurant Manager
TAPAVINO
03.2019 - 01.2020
Restaurant Manager
OSTERIA RIVA
09.2014 - 03.2019
Education
Certificate III - Individual Support Disability
TAFE
Kogarah, NSW12.2024
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Documentation And Reporting
Languages
English
Fluency
Italian
Fluency
Residency
Australian Permanent Resident
References
available on request
Timeline
Disability Support Worker
INFINITY CARE
05.2024 - Current
Manager
CUBBYHOUSE
07.2023 - 05.2024
Restaurant Manager
OSTERIA RIVA
10.2022 - 04.2023
Restaurant Manager
TAPAVINO
12.2021 - 08.2022
Disability Support Worker
ASSURE ABILITY
08.2021 - 11.2022
Restaurant Supervisor
DISTRICT BRASSERIE
01.2020 - 12.2021
Restaurant Manager
TAPAVINO
03.2019 - 01.2020
Restaurant Manager
OSTERIA RIVA
09.2014 - 03.2019
Certificate III - Individual Support Disability
TAFE
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