Summary
Overview
Work History
Education
Skills
Languages
Interests
Affiliations
Timeline
Stefanie Andraws

Stefanie Andraws

Callaghan,NSW

Summary

Enthusiastic and dependable professional with experience at LAPA LOYAC, a leading non-profit in Kuwait, bringing a strong foundation in customer service and community engagement. Multilingual and a fast learner, with excellent communication skills and a genuine commitment to delivering exceptional customer care. Known for being a team player with strong conflict resolution abilities and a positive, approachable attitude. Skilled at multitasking and staying organized in fast-paced retail and hospitality environments. Detail-oriented, conscientious, and always seeking opportunities to improve service efficiency and collaboratively.

Overview

1
1
year of professional experience

Work History

Intern

LAPA LOYAC
Kuwait City, Kuwait, Al Mubarakiya
06.2024 - 01.2025
  • Maintained accurate records of all activities performed throughout internship period.
  • Prepared reports summarizing project progress and results for management review.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Organized client meetings to provide project updates.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Determined consumer needs to provide products and services appealing to larger market.

Summer Camp Counselor

LAPA LOYAC
Kuwait City, Kuwait, Al Mubarakiya
06.2024 - 07.2024
  • Facilitated team-building exercises among different age groups of campers.
  • Provided first aid when needed in accordance with established procedures.
  • Provided guidance and support to campers in a safe, encouraging environment.
  • Supervised groups of children during recreational activities & encouraged positive behavior among campers through role modeling and reinforcement techniques.
  • Helped plan special events such as field trips and picnics.
  • Resolved conflicts between campers using effective communication strategies.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Communicated with other counselors to coordinate group activities.
  • Documented attendance and checked on late campers.

Hospital Visit Coordinator

KACCH and NES
Jabriya, Kuwait, Jabriya
09.2023 - 06.2024
  • Planned visits for student volunteers at the New English School (NES) for inpatient children across various hospitals.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Communicated with various parties to ensure that both children and volunteers were safe, happy, and enjoying their time.
  • Created and maintained accurate records of volunteers.

Peer Tutor (Volunteer)

NES
Jabriya, Kuwait, Jabriya
09.2023 - 06.2024
  • As a tutor, I was contacted by students who wanted help with their IGCSE and AS level subjects (grades 7-12) to provide additional material and fill in any gaps in their knowledge, providing positive reinforcement throughout tutoring sessions.
  • Created an encouraging environment that promoted active learning among participants.
  • Demonstrated problem-solving strategies to help students develop independent learning skills.

Education

Foundation in Health - Health

University of Newcastle, Newcastle, NSW
02-2026
  • On completing this foundation year I am enrolled to start my Bachelor's in Diagnostic Radiolography

Skills

  • Customer care
  • Effective communication
  • Conflict resolution
  • Record keeping
  • Fast learner
  • Teamwork and collaboration
  • Job shadowing
  • Strong academic record
  • Multilingual (Fluent English and Arabic, elementary Spanish)

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Elementary

Interests

Writing and Literature

Tutoring

Music theory and Instruments

Cooking/ Baking

Fitness and Health

Affiliations

Founder of health and nutrition club

  • Awareness cooking club to promote healthy thought processes around food and destigmatising 'good' and 'bad' food groups. We wanted to start much earlier but exam schedules took up most of students' time. By the end of the four months we had gotten through to many students who struggled with unhealthy relationships with food.

Played the Euphonium and Clarinet in several bands grades 7 to 12

Timeline

Intern - LAPA LOYAC
06.2024 - 01.2025
Summer Camp Counselor - LAPA LOYAC
06.2024 - 07.2024
Hospital Visit Coordinator - KACCH and NES
09.2023 - 06.2024
Peer Tutor (Volunteer) - NES
09.2023 - 06.2024
University of Newcastle - Foundation in Health, Health

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Stefanie Andraws