Steffy gamage
Melbourne,VIC
Summary
Looking for new challenges in the Public Transport industry where my leadership skills, willingness to learn and experience on working in a safety critical and incident management environment can be put to test. Link to other online properties: Portfolio/Website/Blog leadership experience Learning to work in a fast-paced environment with a high-level responsibility of maintaining safety procedures at stations has been the highlight of working as a Leading Station Assistant.
Overview
8
8
years of professional experience
Work History
LSA | Metro Trains
02.2020 - Current
- Responsibilities include providing a passenger focused premium service, using analytical skills to solve problems and being committed to maintaining safety standards and procedures set up by MTM.
Department Manager
Coles
08.2017 - 02.2020
- Key responsibilities include leading a team of 25 people, providing premium customer service, maintaining workplace safety standards and ordering and managing inventory.
Team Member
Coles Supermarket
04.2015 - 08.2017
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Developed effective improvement plans in alignment with goals and specifications.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained database systems to track and analyze operational data.
Education
Bachelor of Science - Textile Technology
RMIT University
Victorian Certificate of Education - undefined
Catholic Regional Collage
Skills
- 3 years of experience in leadership and providing premium customer service working as a Leading Station Assistant at Metro Trains Melbourne
- Retail Management
- Departmental Activities
- Team Meetings
- Verbal and Written Communication
- Recruiting and Hiring
- Waste Minimization
- Department Head
Timeline
LSA | Metro Trains
02.2020 - Current
Department Manager
Coles
08.2017 - 02.2020
Team Member
Coles Supermarket
04.2015 - 08.2017
Bachelor of Science - Textile Technology
RMIT University
Victorian Certificate of Education - undefined
Catholic Regional Collage
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