Stefhan Roekyai
Kelso,QLD
Summary
My name is Stefhan Roekyai, I am aged 18 living in Townsville, Queensland. I believe I am ready for the work force! I only have actual work experience at Subway for 5 years now, I excelled as a Senior Sandwich Artist, enhancing customer satisfaction and sales through exceptional service and upselling. Developed strong customer service and multitasking skills in fast-paced food service environment. Excels in maintaining high standards of food safety and quality while efficiently managing multiple tasks. Seeking to transition into new field where these skills can contribute to team-oriented and customer-focused environment. I am also a very social personal able to connect and have a conversation with anyone, and able to maintain composure during hard time or unfriendly interactions at all hours.
Overview
4
4
years of professional experience
Work History
Senior Sandwich Artist
Subway
Townsville, QLD
12.2020 - Current
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Increased sales through upselling techniques and suggesting popular menu items to customers.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Supported store management in various tasks such as scheduling, inventory tracking, and employee evaluations to ensure smooth operation.
- Ensured food safety compliance by strictly adhering to sanitation and cleanliness guidelines in all aspects of sandwich preparation and handling.
- Restocked and rotated stock in display case to mitigate stock loss.
Education
Annandale Christian College
Townsville, QLDSkills
- Exceptional customer service
- Safe food handling
- Staff training and development
- Inventory control expertise
- Cash register operation
- Efficient time management
- Teamwork and collaboration
- Willingness to learn
- Multitasking and prioritizing
- Guest service
- Heavy lifting
- Store opening and closing
Languages
Thai
Full Professional
Lao
Professional Working
English
Native or Bilingual
Timeline
Senior Sandwich Artist
Subway
12.2020 - Current
Annandale Christian College