Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stella Cafiero

KURRAJONG HEIGHTS,New South Wales

Summary

I am a graduating HSC student with a Certificate II in Automotive from TAFE NSW. I am excited to pursue new opportunities in the workforce. My deep passion for motorsports fuels my aspiration to work as a mechanic with a race team.

I am employed part-time at Coles Richmond as a Retail Service Member, where I have developed strong customer service skills and a solid commitment to teamwork.

As an avid follower of Formula 1, Supercars, and MotoGP, I am enthusiastic about applying my dedication and skills to a dynamic career in motorsports.

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work History

Retail Service Member

Coles Group
02.2023 - Current
  • Maintained a clean and organised workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Manage self service area and provide customer service
  • Ensure high level of customer service and care for all shoppers
  • Arranged and replenished service desk displays and maintain appearance for front of store.
  • Handled cash with high accuracy
  • Used POS system for payment and issue receipts
  • Reconciled cash drawer at end of each shift

Housesitting / Child Minding

Local Families
01.2019 - Current
  • Take care of local home owners homes and pets as required when families are on holidays
  • Provide care of primary age children to neighbours and family friends
  • Provide meals when required

Cafe and Customer Service

Tutti Fruity Cafe
02.2022 - 02.2023
  • Maintained a clean and organised cafe environment, adhering to health and safety regulations.
  • Wiped, sanitized and maintained floors, service areas and equipment
  • Handled high-pressure situations calmly during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Provide friendly service with a welcoming attitude.
  • Supported fellow team members in achieving a smooth workflow during peak hours.

Education

Colo High School Year 7 To 12
North Richmond, NSW
09.2024

TAFE NSW - Tvet Automative
Mount Druitt, NSW
01.2023 - 05.2024

Skills

Customer Service

Problem-solving abilities

Active Listening

Critical Thinking

Payment Processing

Building rapport

POS Systems

Strong Work Ethic

Works Well Under Pressure

Effective Communication

Team Collaboration

Self Motivation

Timeline

Retail Service Member

Coles Group
02.2023 - Current

TAFE NSW - Tvet Automative
01.2023 - 05.2024

Cafe and Customer Service

Tutti Fruity Cafe
02.2022 - 02.2023

Housesitting / Child Minding

Local Families
01.2019 - Current

Colo High School Year 7 To 12
Stella Cafiero