Stella Ceccanti
Tawonga South,VIC
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Mount Beauty FoodWorks
Mount Beauty, VIC
03.2021 - 02.2024
- Welcomed customers, offering assistance to help find store items.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Scanned items and checked pricing on cash register for accuracy.
- Collected credit card and cash payments to complete transactions for customer orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Informed customers of in-store promotions or pricing specials.
- Greeted customers and responded to informational requests.
- Checked personal identifications during alcohol and tobacco sales.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Restaurant Waiter
Crank Handle Brewery
Tawonga South, VIC
11.2020 - 03.2021
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Checked on guests during meals to ensure satisfaction with each course.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Education
Mount Beauty Secondary College
Mount Beauty, VIC11-2023
Skills
- Check Processing
- Customer Service
- Order Coordination
- Customer Complaint Resolution
- Cash Handling
Timeline
Customer Service Cashier
Mount Beauty FoodWorks
03.2021 - 02.2024
Restaurant Waiter
Crank Handle Brewery
11.2020 - 03.2021
Mount Beauty Secondary College
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