Stella Frank
Byron Bay
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Chemist Assistant
Chemist Outlet Byron Bay
02.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
Waitress Trainee
Island Whole Foods
10.2023 - 02.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
Employee
Nixion Bulk Foods
04.2023 - 09.2023
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
Byron Bay High School
Skills
- Order taking
- Social employee
- Customer service
- Cash handling
- Cleanliness
- Productive
Timeline
Chemist Assistant
Chemist Outlet Byron Bay
02.2024 - Current
Waitress Trainee
Island Whole Foods
10.2023 - 02.2024
Employee
Nixion Bulk Foods
04.2023 - 09.2023
High School Diploma -
Byron Bay High School