Summary
Overview
Work History
Education
Skills
Timeline
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Stella Moore

Callaghan

Summary

I learnt roles at Wilson Retail Co. and Tamworth Cardiology, demonstrating top-notch customer service and effective communication. My expertise in cash register operation and fostering customer engagement led to significant improvements in team performance and sales floor efficiency.

Developed exceptional customer service and organizational skills in fast-paced retail environment, looking to transition into new field. Skilled in inventory management and sales strategies, with proven ability to adapt and learn quickly. Aims to leverage these transferrable skills to contribute effectively in new professional setting.

Overview

4
4
years of professional experience

Work History

Swim Teacher

Aus Swim
11.2024 - 01.2025
  • Established strong relationships with students'' parents or guardians through open communication channels about their child''s progress.
  • Provided personalized feedback to swimmers, fostering a positive learning environment and promoting improvement.
  • Implemented creative approaches to teaching fundamental swimming techniques while keeping students engaged throughout the entire lesson process.
  • Focused on individualized attention for each student in order to pinpoint areas needing improvement or further development.

Retail Assistant

Wilson Retail Co.
02.2024 - 11.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.

Administrative Assistant

Tamworth Cardiology
02.2024 - 06.2024
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Barista

Finnstore
01.2021 - 12.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Bachelor of Science - Psychology

University of Newcastle
Newcastle, NSW
10-2028

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • Cash register operation
  • Sales floor organization
  • Effective communication
  • Customer engagement

Timeline

Swim Teacher

Aus Swim
11.2024 - 01.2025

Retail Assistant

Wilson Retail Co.
02.2024 - 11.2024

Administrative Assistant

Tamworth Cardiology
02.2024 - 06.2024

Barista

Finnstore
01.2021 - 12.2023

Bachelor of Science - Psychology

University of Newcastle

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Stella Moore