Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Stella Toomey

East Ballina,Nsw

Summary

Certified Interior Designer offering 10 plus-year history of designing innovative, functional spaces focused on sustainability and creative aesthetic design. Experienced design leader, skilled in writing proposals, delivering client presentations and building key relationships to grow client base.

Diligent and skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Passionate about all aspects of lighting with a focus on promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Fast learner, can do attitude and a positive outlook.

Overview

19
19
years of professional experience

Work History

Principal Interior Designer

Stella Toomey Interiors
Byron Bay, NSW
01.2018 - Current
  • Designed strong concept based floor plans, elevations, 3D perspective views and material boards for review and presentation.
  • Furniture and Lighting selection and documentation and specifications.
  • Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
  • Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials and products.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Facilitated requests regarding product information, installation methods and product upgrade options.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer and trade calls with minimal wait times.
  • Offered advice and assistance to clients, paying attention to special needs or wants.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.

Mum to Two Beautiful Children

Multitasking Wonder Woman
, NSW
03.2012 - Current

mother to two amazing kids.

both at school now and making me proud.

Interior Designer

Kate Manning Interiors
Sydney/Byron Bay, NSW
01.2016 - 01.2018
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Maintained knowledge of constantly changing interior design trends and products.
  • Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
  • Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
  • Participated in furniture selection and documentation of specifications.

Retail Assistant/Customer Service Representative

Top 3 By Design
Bondi Junction, NSW
01.2008 - 01.2010
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Effectively located merchandise across various stores to address customer needs
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

Some College (No Degree) - Interior Design Degree

Enmore Design Centre
Enmore, NSW

Skills

  • Client Needs Assessment
  • Furnishings/ Lighting/ Fittings Selection
  • Industry Trends Knowledge
  • Sustainable Materials
  • Building Customer Trust and Loyalty
  • Customer Account Management
  • POS Systems and Ordering Platforms
  • Understanding Customer Needs
  • Issue and Complaint Resolution
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Answering Customer Questions
  • Customer Inquiry Response

Timeline

Principal Interior Designer

Stella Toomey Interiors
01.2018 - Current

Interior Designer

Kate Manning Interiors
01.2016 - 01.2018

Mum to Two Beautiful Children

Multitasking Wonder Woman
03.2012 - Current

Retail Assistant/Customer Service Representative

Top 3 By Design
01.2008 - 01.2010

Some College (No Degree) - Interior Design Degree

Enmore Design Centre
Stella Toomey