Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Steph Wilson

Steph Wilson

Lilyfield,NSW

Summary

I am experienced with cash handling, customer service, and hands-on work in fast-paced retail settings. I have gained strong communication skills and attention to detail which ensure customer satisfaction and operational efficiency. I prioritise the customer in every situation to ensure I am maintaining strong relationships and overall loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Stock Controller

IGA
12.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers
  • Operated cash register for cash and credit card transactions.
  • Assisted customers with returns, refunds and resolving transaction issues.

Waitress/Server Assistant

Bonfire Bread
10.2021 - 09.2022
  • Handled high-pressure situations and maintaining excellent service standards.
  • Exhibited strong multitasking abilities, balancing multiple requests while delivering prompt service.
  • Maintained clean and welcoming environment including mopping, facing up and sanitising.
  • Worked among staff members to achieve a goal through the use of clear communication and collaboration during shifts.

Education

City Planning - Architecture

UNSW
Randwick, NSW
08-2028

Skills

  • Customer service
  • Work ethic and integrity
  • Reliability and punctuality
  • Patience and empathy
  • Team collaboration
  • Written and verbal communication

Certification

Higher School Certificate (HSC)

- Graduated from St Scholastica College in 2024

Timeline

Cashier/Stock Controller

IGA
12.2022 - Current

Waitress/Server Assistant

Bonfire Bread
10.2021 - 09.2022

City Planning - Architecture

UNSW

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Steph Wilson